Bailey Bullock
Murchison
Summary
Dynamic and adaptable professional with a proven track record in customer service and animal care. Excelling in communication and problem-solving, I have effectively enhanced customer satisfaction and animal welfare. My expertise also spans cleaning, time management, and fostering teamwork, driving positive outcomes in fast-paced environments. I am a very fast learner who puts care and effort into everything I do, always looking to learn and grow both professionally and personally.
Overview
6
6
years of professional experience
Work History
Kennel Technician
Rose City Animal Clinic
09.2024 - Current
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Sales Associate
Spencer's
04.2024 - 08.2024
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with guests to understand and anticipate customer service needs
- Introduced promotions and sale opportunities, enticing customers
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Kennel Technician
Circle Star Pet Resort
10.2022 - 02.2024
- Monitored and Coordinated play groups of various dog breeds and sizes to ensure safety
- Maintained and thoroughly cleaned all buildings on a regular basis
- Administered medicine and food based on the medical and dietary needs of each individual animal
- Took and directed calls as needed and booked reservations or other services
- Always worked with parents and pets to ensure they were comfortable and happy during their stays
- Observed dog body language to reduce risk and ensure safety for other dogs, employees, and parents
- Exercised dogs regularly to maintain physical health while in kennel's care
- Kept accurate records of food intake, medication administration, and treatments administered
- Kept animals clean and free of contaminants to promote optimal health.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Kennel Technician
Athens Animal Clinic
01.2022 - 05.2022
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
- Cared for sick or injured animals by seeking out veterinary care and notifying owners
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases
- Kept animals clean and free of contaminants to promote optimal health
- Followed pet care instructions for dietary needs and medication regimens
- Monitored animals for behavioral problems and signs of health issues
- Washed, trimmed and brushed animals to maintain good grooming standards
- Kept cages, kennels, play yards and grooming areas neat and clean
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Monitored animals for behavioral problems and signs of health issues.
Waitress
Dot's Place
08.2021 - 11.2021
- Checked in with customers periodically to assist with additional needs or requests
- Set and bussed tables and maintained sanitation standards
- Cleaned tables, completed closing duties, and re-stocked tableware and supplies
- Handled guest needs with upbeat attitude and attention to detail
- Stocked server areas with supplies throughout shift
- Delivered genuine hospitality and greeted customers upon arrival
Team Member
Whataburger
04.2021 - 06.2021
- Restocked supplies to keep teams productive
- Supported fellow team members with regular tasks and activities
- Completed numerous orders and projects per shift with high accuracy
Kennel Technician
Paws & Play Pet Resort
03.2020 - 03.2021
- Mixed and administered special food formulas to individual animals based on unique dietary needs
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays
- Protected animal health with proper maintenance of kennel areas and exercise yards
- Reduced risks of serious conflicts and harm through effective management of animal behavior and interactions
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Receptionist
First Baptist Church
12.2018 - 01.2019
- Greeted visitors, assessed needs and directed to appropriate personnel
- Answered and directed incoming calls using multi-line telephone system
Education
GED -
Homeschooled
12.2021
Skills
- Analytical and critical thinking
- Customer service
- Time management
- Communication skills
- Teamwork and Collaboration
- Adaptability
- Problem-Solving
- Conflict resolution
- Record keeping
- Organization and cleaning
Timeline
Kennel Technician
Rose City Animal Clinic
09.2024 - Current
Sales Associate
Spencer's
04.2024 - 08.2024
Kennel Technician
Circle Star Pet Resort
10.2022 - 02.2024
Kennel Technician
Athens Animal Clinic
01.2022 - 05.2022
Waitress
Dot's Place
08.2021 - 11.2021
Team Member
Whataburger
04.2021 - 06.2021
Kennel Technician
Paws & Play Pet Resort
03.2020 - 03.2021
Receptionist
First Baptist Church
12.2018 - 01.2019
GED -
Homeschooled
Similar Profiles
Jared DavisJared Davis
Licensed Veterinary Technician at Rose City Animal ClinicLicensed Veterinary Technician at Rose City Animal Clinic
KALPESH PATELKALPESH PATEL
Associate Veterinarian at Rose City Animal HospitalAssociate Veterinarian at Rose City Animal Hospital
Misty SutherlandMisty Sutherland
Lead Veterinary Technician at Rainbow City Animal ClinicLead Veterinary Technician at Rainbow City Animal Clinic