Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Case Analyst / Case Intake
Aperture LLC
Cedar Park, TX
04.2023 - Current
Created reports documenting the progress of each case from initiation to resolution.
Created systems for tracking the flow of new or existing clients through the organization's intake process.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Leasing Agent
University Partners
Huntsville, Texas
05.2022 - 12.2022
Maintained accurate records of all rental agreements and lease renewals.
Coordinated move-in and move-out activities with tenants including inspections of units before occupancy and or after vacating.
Greeted prospective tenants, answered questions, and provided tours of the property.
Administrative Assistant
ThermaSol
Round Rock, Texas
06.2017 - 07.2018
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Managed database systems containing customer contact information.