Bailey Cook
New Albany,MS
Summary
A high driven store manager and previous receptionist with extensive experience in retail and medical settings. With consistent standards to maintain customer/patient satisfaction in bust clinical and business front settings. Looking for a business or medical position!
Overview
4
4
years of professional experience
Work History
Store Manager
Tallahatchie Nutrition
07.2019 - Current
- Duties include general manager duties, ordering supplies, meeting with customers, overseeing co- worker duties, prepping nutrition products
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
Medical Receptionist
Crossroads Rehab
04.2022 - 08.2022
- Job duties include scheduling patients’ appointments, calling doctors’ offices, filing, scanning in codes
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
No Degree - Medical Assisting
Northeast Mississippi Community College
Booneville, MS05.2021
High School Diploma -
Ingomar Attendance Center
Ingomar, MS05.2018
Skills
- Microsoft Word
- Excel Program
- Microsoft PowerPoint
- Sales Expertise
- Accurate Cash Handling
- Medical Information Software
- Front Desk Operations
- Medical Billing and Coding
- Critical Thinking
- Credit and Cash Transactions
- Cash Management
Additional Information
- Letters of Recommendation Available Upon Request
Timeline
Medical Receptionist
Crossroads Rehab
04.2022 - 08.2022
Store Manager
Tallahatchie Nutrition
07.2019 - Current
No Degree - Medical Assisting
Northeast Mississippi Community College
High School Diploma -
Ingomar Attendance Center
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