Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey Cox

Grove City

Summary

Committed Registered Behavior Technician with vital experience in providing behavior analysis services to children with autism and related disorders. Possess strong skills in implementing behavioral treatment plans, maintaining accurate records of patient progress, and collaborating effectively with interdisciplinary teams. Demonstrated ability to make significant contributions to individualized care plans and proven success in managing challenging behaviors while promoting positive learning environments.

Overview

4
4
years of professional experience

Work History

Registered Behavior Technician 2

Hopebridge Autism Therapy Center
Dublin
07.2024 - 04.2025
  • Assisted patients improve social relationships and engagement.
  • Ensured safety protocols were followed at all times during therapy sessions.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Influenced patients' behavior with interaction, counseling or instruction.

Patient Care Technician

Ohio State University Wexner Medical Center
Columbus
11.2023 - 07.2024
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Independent Contractor

Miami Valley Protections
Troy
05.2023 - 06.2023
  • Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
  • Maintained positive working relationship with fellow staff and management.

Customer Service Representative

Total Distribution Service Inc.
Vandalia
07.2022 - 11.2022
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Answered customer inquiries via phone, email, and chat.
  • Maintained a high level of professionalism when dealing with difficult customers.

Customer Service Representative

The Expediting Company
Vandalia
09.2021 - 07.2022
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Answered customer inquiries via phone, email, and chat.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Updated system with order specifics and customer details, preferences, and billing information.

Education

High School Diploma -

Troy High School
Troy, OH
01-2019

Some College (No Degree) - Medical Technology

Upper Valley Career Center
Piqua, OH
01-2019

Bachelor of Science - ABA

Purdue Global

Skills

  • Behavior analysis
  • Data collection
  • Crisis intervention
  • Patient documentation
  • Safety protocols
  • Time management
  • Customer service
  • Attention to detail
  • Problem solving

Timeline

Registered Behavior Technician 2

Hopebridge Autism Therapy Center
07.2024 - 04.2025

Patient Care Technician

Ohio State University Wexner Medical Center
11.2023 - 07.2024

Independent Contractor

Miami Valley Protections
05.2023 - 06.2023

Customer Service Representative

Total Distribution Service Inc.
07.2022 - 11.2022

Customer Service Representative

The Expediting Company
09.2021 - 07.2022

High School Diploma -

Troy High School

Some College (No Degree) - Medical Technology

Upper Valley Career Center

Bachelor of Science - ABA

Purdue Global

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