Bailey Defilippo

• Complete service tickets assigned by the Customer Service Department to include Punch, Buyer Tags,

and Occupied Warranty Service.

• Correspond with construction managers to ensure quick and efficient completion of required tickets.

• Measure and notify of any mistakes in layout imperfections to make sure installation of cabinets were

to be completed in a timely manner.

• Inspection of finished installations to find any discrepancies with installations, and report them to the

correct people so fixes could be made in a timely manner.

• Complete service tickets assigned by the Customer Service Department to include Punch, Buyer Tags,

and Occupied Warranty Service.

• Correspond with construction managers to ensure quick and efficient completion of required tickets.

• Measure and notify of any mistakes in layout imperfections to make sure installation of cabinets were

to be completed in a timely manner.

• Inspection of finished installations to find any discrepancies with installations, and report them to the

correct people so fixes could be made in a timely manner.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

• Maintaining the ship's daily schedule by answering phones, receiving visitors, sorting mail, and organizing files
• Preparing and typing correspondence and reports, maintaining pay and personnel records, and counseling officers on administrative matters
• Maintaining shipboard legal files and performing administrative functions for legal proceedings
• Creating, handling, and storing classified records and reports, and enforcing security requirements for accessing classified information
• Developing travel plans and coordinating travel during overseas operations
• Offering career guidance and assisting with the implementation of an enlisted career information program
• Establishing and maintaining media coordination with public affairs officials for unit events
• Planning and organizing command level ceremonies