Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey DesRoberts

Burlington

Summary

Logistics Specialist with extensive experience in inventory management, order fulfillment, and enhancing operational efficiency. Expertise in customer service developed over several years at ski resorts, in both winter and summer seasons. Proven ability to communicate effectively, solve complex problems, and thrive in fast-paced environments. Committed to optimizing processes and delivering exceptional service to drive organizational success.

Overview

8
8
years of professional experience

Work History

Logistics Specialist

Outdoor Gear Exchange
08.2024 - Current
  • Led cross-functional teams in logistics projects, driving process improvements and operational excellence.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Managed and packed out incoming online orders to satisfy our customers wants and needs

Stratton Ski Instructor

Stratton Mountain Resort
11.2019 - 03.2024
  • Ski instructor assisting beginners to experts. Providing a safe learning environment for students and skills to grow and become passionate about the sport.

Server/Food Runner

Pearls Place and Pantry
05.2022 - 08.2022
  • Provided excellent customer service in a fast-paced environment. Trained new staff, served customers, contributed to customer satisfaction, and handled monetary transactions. Worked as a member of a team to ensure guests enjoyed their experience. Assisted with opening a new restaurant and all that entails. Provided feedback to staff to improve performance.

Peru Alpine Ski Race Coach

Bromley Outing Club
11.2017 - 03.2019
  • I was accountable for 40 U10 athletes along with 3 other coaches. My main responsibilities were to be a role model for these young athletes and to teach them not just about skiing, but the ethics of being on a team and how to adapt with different leaderships. Gave them communication skills to encourage each other, and to learn to have their own self-confidence.

Education

Bachelor of Science - Business Administration, Minor in Environmental Studies

Saint Michael’s College
Colchester, VT
05.2024

Skills

  • Effective time management
  • Customer Service
  • Supply chain oversight
  • Shipment management
  • Knowledgeable in POSIM and SkuSavvy systems
  • Managing delivery operations

Timeline

Logistics Specialist

Outdoor Gear Exchange
08.2024 - Current

Server/Food Runner

Pearls Place and Pantry
05.2022 - 08.2022

Stratton Ski Instructor

Stratton Mountain Resort
11.2019 - 03.2024

Peru Alpine Ski Race Coach

Bromley Outing Club
11.2017 - 03.2019

Bachelor of Science - Business Administration, Minor in Environmental Studies

Saint Michael’s College