Donald Bailey

• Responsibilities
  
• Customer Service: Providing customers with iconic experiences.
• Associate Development: Mentoring new hires with company processes, policies, and monitored their development.
• Results Focused: Monitoring and managing merchandising teams. Ensuring vehicles are parked correctly, lazer-lined, and fully stocked.
• Team Work: Organizing Store Wide Team-builds.
• Increased customer satisfaction by resolving service issues
• Carried out day-day-day duties accurately and efficiently
• Offered friendly and efficient service to customers, handled challenging situations with ease
• Successfully maintain clean, valid driver's license and access to reliable transportation.
• Achievements
  - Achieved President Club
  - 3x Store Champion

• Responsibilities
  Providing options and solutions for customers with relation to Verizon Wireless cellular products/services in accordance to corporate philosophy geared towards 100% customer satisfaction.
• Monitoring team performance towards consistent achievement of sales quotas.
• Set budgets/targets.
• Resolved problems, improved operations and provided exceptional service
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
• Developed and implemented performance improvement strategies and plans to promote continuous improvement
• Monitored company inventory to keep stock levels and databases updated
• Worked with customers to understand needs and provide excellent service
• Worked flexible hours; night, weekend, and holiday shifts

Achievements
Successfully hit monthly sales goal

• Responsibilities
  Responsible for staffing and scheduling.
• Training New Hires with company operations, and procedures.
  
• Providing options and solutions for customers with relation to Verizon Wireless cellular products/services in accordance to corporate philosophy geared towards 100% customer satisfaction.
• Monitoring team performance towards consistent achievement of sales quotas.
• Set budgets/targets.
• Improved operations through consistent hard work and dedication
• Received and processed stock into inventory management system
• Developed and implemented performance improvement strategies and plans to promote continuous improvement
• Handled calls per day to address customer inquiries and concerns
• Achievements
  Successfully hit monthly sales goals for 4 locations

• Responsibilities
  Providing options and solutions for customers with relation to T-Mobile cellular products/services in accordance to corporate philosophy geared towards 100% customer satisfaction.
• Monitoring team performance towards consistent achievement of sales quotas.
• Set budgets/targets.
• Maintained excellent attendance record, consistently arriving to work on time
• Actively listened to customers' requests, confirming full understanding before addressing concerns
• Served customers and followed outlined steps of service
• Identified issues, analyzed information and provided solutions to problems
• Achievements
  Successfully hit monthly sales goals

• Responsibilities
  
• Training Home theater Department staff.
• Achieving daily and monthly sales goals by effectively marketing creative ways to promote poorly performing products, promotion of company to external publics, and performance of merchandising duties.
• Demonstrated respect, friendliness and willingness to help wherever needed
• Handled calls per day to address customer inquiries and concerns
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
• Identified issues, analyzed information and provided solutions to problems