Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey Dornemann

St. Petersburg,FL

Summary

Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player with in-depth knowledge of local craft beers, wine, spirits and cocktails. Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service.

Overview

10
10
years of professional experience

Work History

Head Bartender

Jannus Live/ Pelican Pub/ The Landing At Jannus
St. Petersburg, FL
07.2020 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Keep customers happy at high volume pace and made outstanding relationships with customers.

Lead Mixologist

The Saint Speakeasy
St. Petersburg, FL
02.2021 - 07.2022
  • Prepared classic, modern and unique cocktails for each customer.
  • Received cash, made change and issued receipts.
  • Input orders into system at point of sale and created guest checks.
  • Maintained quality of garnishes, juices and other perishables by preparing new stock daily.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Restaurant Bar Manager

Iberian Rooster
St. Petersburg, FL
01.2019 - 03.2020
  • Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.
  • Improved liquor cost 57% within 5 months through cutting unpopular liquors, beer, and wine tracking weekly inventory.
  • Implemented new drink policies, reducing over-pouring by 90%.
  • Increased sales 68% annually by creating and implementing marketing plans, menus, specials and promotions.
  • Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.

Lead Bartender

Ringside Cafe
Saint Petersburg, FL
04.2017 - 01.2019
  • Closed out cash register and prepared cashier report at close of business.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Consulted with managers to organize special events and promotions.
  • Took customer orders and capitalized on opportunities to sell special beverage options.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.

Tanning Specialist

L.A. Tan
St. Petersburg, FL
02.2015 - 02.2018
  • Educated clients on health and safety of tanning facilities and procedures.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Maintained clean and stocked front counter area.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Updated computer system with client schedules, inventories and spa information.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Handled incoming information requests for several busy executives.

Education

Entertainment Management -

Northwood University
West Palm Beach, FL

High School Diploma -

Lake Nona High School
Orlando, FL
06.2014

Skills

  • Handling Difficult Customers
  • Professional Service Standards
  • Mixed Drinks Preparations
  • TIPS Certified
  • Teamwork and Professionalism
  • High-Volume Environments
  • Patron Engagement
  • Guest Satisfaction
  • Customer Needs Assessments
  • Professional Relationships
  • Anticipating Guest Needs

Timeline

Lead Mixologist

The Saint Speakeasy
02.2021 - 07.2022

Head Bartender

Jannus Live/ Pelican Pub/ The Landing At Jannus
07.2020 - Current

Restaurant Bar Manager

Iberian Rooster
01.2019 - 03.2020

Lead Bartender

Ringside Cafe
04.2017 - 01.2019

Tanning Specialist

L.A. Tan
02.2015 - 02.2018

Entertainment Management -

Northwood University

High School Diploma -

Lake Nona High School

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