Bailey Foster
Lincoln,NE
Summary
With a proven track record at TELCOR for enhancing financial operations through meticulous account reconciliation and audit preparation, I bring precision and a keen eye for detail. My expertise in financial records processing and a commitment to exceptional customer service are bolstered by strong data entry skills and a history of resolving billing issues efficiently, ensuring accuracy and client satisfaction.
Overview
9
9
years of professional experience
Work History
Remittance Processing Specialist
TELCOR
Lincoln, NE
09.2019 - 12.2023
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Inspected account books and recorded transactions.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Handled account payments and provided information regarding outstanding balances.
- Maintained accurate records of customer payments.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Utilized various software programs to process customer payments.
- Liaised between patients, insurance companies, and billing office.
- Collected payments and applied to patient accounts.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Used data entry skills to accurately document and input statements.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
Refund Specialist
Conifer Health Solutions
Lincoln, NE
12.2018 - 09.2019
- Followed up on denied and unpaid claims to resolve problems and obtain payments.
- Handled account payments and provided information regarding outstanding balances.
- Encoded and canceled checks using bank machines.
- Prevented delays and claim denials by correcting information prior to submission.
- Utilized various software programs to process customer payments.
- Compiled department-specific reports to help senior managers identify trends and improve progress.
- Used data entry skills to accurately document and input statements.
Online Boutique Owner
L & B Boutique (self)
Minot, ND
01.2016 - 10.2018
- Managed customer service inquiries and complaints for customer satisfaction.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Implemented marketing campaigns to increase customer engagement and sales.
- Established and maintained e-commerce website to promote and sell products.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed financial tracking, inventory coordination and social media marketing.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Accounting & Finance Intern
Northeast Community College
Norfolk, NE
08.2015 - 01.2016
- Diminished outstanding debts by analyzing accounts for issues.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Tracked funds, prepared deposits and reconciled accounts.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Provided journal entries and performed accounting on accrual basis.
- Handled day-to-day accounting processes to drive financial accuracy.
- Collected and reported monthly expense variances and explanations.
Customer Service Representative Agent
Cabela's
North Platte, NE
03.2015 - 08.2015
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Increased efficiency and team productivity by promoting operational best practices.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded proactively and positively to rapid change.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Educated customers about billing, payment processing and support policies and procedures.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ03.2024
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL2018
Certificate - Medical Office Administration
Martinsburg College
Martinsburg, WV2017
Skills
- POS Transactions
- Credit Card Transaction Processing
- Image Processing
- Financial Records and Processing
- Timely Processing
- Data Entry and 10-Key
- Reconciling Accounts
- Precision and Accuracy
- POS Inventory System Operation
- Handling Confidential Materials
- Personal Bookkeeping
- Bill Payment and Recordkeeping
- Financial Calculation and Analysis
- Information Inputting
- ICD-9
- Customer Service
- Microsoft Office
- Reviewing Patient Information
- Patient Account Analysis
- Benefits Verifications
- Statement Distribution
- Bill Payment
- ICD-10
- CMS-1500 Billing Forms
- Medical Billing
- Account Management
- Healthcare Terminology
- CPT Code Modifiers
- MEDISOFT
- HIPAA Compliance
Education
Martinsburg, WV,Clearwater, FL,Tempe, AZ
Contact
Lincoln, NE 68522
Timeline
Remittance Processing Specialist
TELCOR
09.2019 - 12.2023
Refund Specialist
Conifer Health Solutions
12.2018 - 09.2019
Online Boutique Owner
L & B Boutique (self)
01.2016 - 10.2018
Accounting & Finance Intern
Northeast Community College
08.2015 - 01.2016
Customer Service Representative Agent
Cabela's
03.2015 - 08.2015
Bachelor of Science - Accounting
University of Phoenix
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy - Clearwater
Certificate - Medical Office Administration
Martinsburg College
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