Bailey Fritz
Garden Grove,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Starbucks Shift Supervisor
Starbucks
Garden Grove, CA
05.2022 - Current
- Acts with integrity, honesty and knowledge by promoting Starbucks culture, values and mission
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Provides feedback to store manager on partner performance during shift
- Maintains regular and consistent attendance and punctuality
- Prepares all cash management and cash register policies and ensures proper cash management practices are followed by shift team
- Quickly solves problems in the moment throughout shifts while keeping partners supported and finding solutions.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Investigated accidents or incidents occurring during shift hours.
Starbucks Barista
Starbucks
Cypress, CA
09.2019 - 05.2022
- Developed to work under pressure
- Managed being a great multi-tasker and was able to perform different tasks during each shift
- Prepared beverages, food, and handled cash.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Bachelor of Arts, Business Administration -
W. P. Carey School of Business, Arizona State University
04.2024
Orange Coast College
Costa MesaPacifica High School
Garden Grove, CA05.2020
Skills
- Strong communication skills
- Acts well under pressure
- Strong planning skills
- Ability to multi-task
- Strong attention to detail
- Customer service and restaurant experience
- Ability to direct the work of others
- Ability to learn quickly
- Customer-Oriented
- Cash Handling Ability
Languages
Spanish
Elementary
Timeline
Starbucks Shift Supervisor
Starbucks
05.2022 - Current
Starbucks Barista
Starbucks
09.2019 - 05.2022
Bachelor of Arts, Business Administration -
W. P. Carey School of Business, Arizona State University
Orange Coast College
Pacifica High School
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