Bailey Gatten
Newark,OH
Summary
I am a hard-working employee, self-motivated, a team player, good with computers, and able to follow directions.
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Orthopedic Specialist and Sports Medicine
05.2024 - Current
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Server
Olive Garden Restaurant
09.2022 - 01.2025
- Take care of guests and their needs when taking their orders
- Help other team members with running food and refills to guess
- Manage my time between tables to ensure the guessed were happy and had what they needed on time
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Shift Manager
Bob Evens
05.2020 - 08.2022
- I served guessed food and beverages in a positive and friendly manner
- Able to handle and understand guess when something was wrong
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Cleaner Helper
Top to Bottomley Cleaning
05.2019 - 03.2021
- I assisted with cleaning offices
- I would mop, clean windows, wipe down countertops, sweep, take the trash out, and wipe down the bathrooms
- Used time management and efficient cleaning methods to meet deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
Dental Assistant Intern
Central Ohio Orthodontics
05.2018 - 08.2018
- Assisted the team with organizing patient files, destroying teeth moods, prep assistants chairs, cleaning chairs, scanning documents into patient charts, organizing charts, stock the clinic, I also helped with sterilization, cleaning instruments away, etc
Education
High School Diploma -
Lakewood High School
Hebron, OH05-2021
Skills
- Basic understanding of cloud-based computing
- Project Management Skills
- Call handling
- Patient scheduling
- Billing support
Timeline
Front Desk Receptionist
Orthopedic Specialist and Sports Medicine
05.2024 - Current
Server
Olive Garden Restaurant
09.2022 - 01.2025
Shift Manager
Bob Evens
05.2020 - 08.2022
Cleaner Helper
Top to Bottomley Cleaning
05.2019 - 03.2021
Dental Assistant Intern
Central Ohio Orthodontics
05.2018 - 08.2018
High School Diploma -
Lakewood High School
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