Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Girves

Lexington,KY

Summary

Proven track record in enhancing store sales and customer loyalty at Abercrombie & Fitch through expert customer service and strategic merchandising. Skilled in problem-solving and teamwork, consistently achieving sales targets. Excelled in high-stress situations, transforming challenges into opportunities for growth.

Overview

4
4
years of professional experience

Work History

Sales Associate

Brandy Melville
08.2024 - Current
  • Maintain calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engage with customers to build rapport and loyalty.
  • Achieve monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Open, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Lead Key Holder

Abercrombie & Fitch
01.2021 - Current
  • Maintain up-to-date knowledge of store sales, payment policies and security standards.
  • Enhance store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handle escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Assist in training new key holders, ensuring they were well-versed in company policies and procedures.
  • Collaborate with management on special projects such as store remodels, inventory audits, and employee training initiatives.

Education

Bachelor of Science - Psychology

University of Kentucky
Lexington, KY
05-2027

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate

Brandy Melville
08.2024 - Current

Lead Key Holder

Abercrombie & Fitch
01.2021 - Current

Bachelor of Science - Psychology

University of Kentucky
Bailey Girves