Conduct client intakes and ongoing case communications, gathering factual details, treatment updates, and insurance information critical to litigation preparedness for 200+ active personal injury matters.
Audit case files for deficiencies and delays, converting findings into structured task lists and workflow improvements within firm management software to increase efficiency and accountability.
Build and maintain comprehensive audit binders and digital tracking systems for active files, consolidating treatment timelines, subrogation status, acknowledgments, and demand readiness indicators.
Assist with medical and insurance lien reductions, communicating with providers and lienholders to resolve balances prior to settlement or suit.
TELECOMMUNICATOR I
Shelby County 911
Birmingham, AL
09.2019 - Current
Maintain communication with approximately 30 law enforcement officers via two-way radio, monitor their location and statuses.
Research and provide information to law enforcement officers regarding persons, vehicles, criminal histories, protection orders, warrants, and/or stolen property.
Handle challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
MAGISTRATE
City Of Pelham
Pelham, AL
11.2022 - 07.2025
Investigate facts and law of cases, depose suspects, victims, and witnesses, and review evidence; use pertinent sources to determine probable cause to issue warrants.
Address and resolve inquiries related to trial arrangements, judicial procedures, outstanding warrants, and subpoenas.
Prepare all misdemeanor cases for prosecutor review: screen for pretrial diversion eligibility by review of criminal history, note any enhancement under state law, and enter all relevant parties for subpoena.
Interview inmates charged with crimes of domestic violence to determine conditions that will be placed on their release.