Bailey Graham
Chandler,AZ
Summary
Organized and a dependable candidate. Successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inserter Operator
Runbeck Election Svcs
02.2024 - Current
- Maintained clean and safe work environment.
- Leveraged strong communication skills to coordinate effectively with team members, supervisors, and other departments on project updates and changes.
- Reduced machine downtime by maintaining clean workspaces, promptly addressing mechanical issues, and troubleshooting errors.
- Supported company goals by consistently meeting or exceeding daily production quotas for completed mailings.
- Contributed to quality control efforts by thoroughly inspecting finished products for accuracy and completeness before packaging.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Packer
Amazon
11.2023 - 01.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed daily orders with expert picking and packing of shipments.
- Inspected items to identify discrepancies and damages and reported to supervisor.
Customer Service Representative
Twin Peaks Veterinary Center
05.2023 - 10.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled incoming phone calls on high-volume, multi-line phone system.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Operated computer systems with exceptional computer and keyboarding skills.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
Assistant manager
smoothie king
02.2022 - 08.2022
- Managed Employees, scheduled shifts, processed paperwork and kept records of all processes throughout the day
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Set and enforced policies focused on increasing team productivity and strengthening operational functions
- Maintained excellent sanitation, health and safety standards in work areas.
Maintenance worker
ironside ranch inc.
07.2018 - 10.2021
- Performed safety inspections on buildings and grounds, wrote work orders and made repairs as needed
- Performed manual labor with the use of power and hand tools in many different applications i.e., repairing water lines, fencing, painting, bush removal, etc
- Maintained exterior and interior buildings, work areas, plumbing, fencing, tools and equipment as a semi-skilled laborer
- Worked with clients daily to maintain a good rapport for the business
- Kept logs of daily duties and input work required logs onto computer system
- Scheduled visits with customers, walked customers through business processes, assisted customers with product details and kept logs of all accounts.
Education
High school diploma -
Marana High School
05.2021
Skills
- Detailed in cleaning and maintaining buildings, work areas and tools for safe and efficient work
- Have a great work ethic, always on time and at work every day
- Excellent in customer service and understands the importance of a good rapport with customers
- Great team builder and team worker, motivated to work with others to get a job done
- Following Instructions
- Communicates well both verbally and in writing Understands communication is important for operations to run efficiently
- Flexible and adaptable to any situation, can work with change well
- Good critical thinking skills, able to effectively think and work through any situation
- Knowledge and experience with the operation of power tools ie, power saws, drills, grinders, paint sprayers, sawzall, etc
- Knowledge and experience with the use of hand tool ie, hammers, chisels, wrenches, screw drivers, pliers, etc
- Has knowledge and a good understanding of OSHA and safe work practices
- Certified in CPR and First-Aid
Certification
- CPR certified
- First-Aid certified
- OSHA 10-hour certified
- Steer Clear safe driver certified
Timeline
Inserter Operator
Runbeck Election Svcs
02.2024 - Current
Packer
Amazon
11.2023 - 01.2024
Customer Service Representative
Twin Peaks Veterinary Center
05.2023 - 10.2023
Assistant manager
smoothie king
02.2022 - 08.2022
Maintenance worker
ironside ranch inc.
07.2018 - 10.2021
High school diploma -
Marana High School
- CPR certified
- First-Aid certified
- OSHA 10-hour certified
- Steer Clear safe driver certified
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