Bailey Gray
Charleston,WV
Summary
Adept Data Analyst and problem-solver with a proven track record at Data Annotation, I excel in data analysis and customer service. Leveraging strong attention to detail to enhance machine learning models and organizational skills honed as a stay-at-home mother, I consistently ensure project success and high-quality data integrity.
Overview
10
10
years of professional experience
Work History
Data Analyst
Data Annotation
Remote
02.2024 - Current
- Conducting accurate and efficient data analysis for various projects
- Annotating and categorizing data to support machine learning models
- Ensuring high-quality data integrity through thorough review and validation processes.
Stay-at-Home Mother
03.2020 - 02.2024
- Managed household operations and childcare, demonstrating strong organizational skills
- Developed time management skills to balance multiple responsibilities simultaneously
- Fostered a nurturing and educational environment for children.
Assistant Manager
Family Dollar
Tucson, AZ
04.2016 - 01.2018
- Monitored and assisted Customer Service Representatives with data entry and customer service-related inquiries
- Maintained store cleanliness and organization
- Unloaded delivery truck and stocked merchandise accordingly
- Managed cash handling and completed end-of-day or opening paperwork.
Resolution Expediter
APAC/EGS
Tucson, AZ
08.2014 - 01.2016
- Assisted agents with on-call issues and maintained the efficiency of the call floor
- Ensured smooth operations of the call floor and supported agents in their daily duties.
Customer Service Representative
APAC/EGS Customer Service
Tucson, AZ
03.2014 - 08.2014
- Provided excellent customer service over the phone
- Completed tasks and managed cases efficiently and in a timely manner
- Promoted to On-site Resolutions Expediter for outstanding performance
- Assisted fellow agents to ensure high-quality service.
Education
High School Diploma -
Tucson High School - Tucson, AZ
05-2012
Skills
- Data Analysis
- Customer Service
- Time Management
- Problem Solving
- Attention to Detail
Timeline
Data Analyst
Data Annotation
02.2024 - Current
Stay-at-Home Mother
03.2020 - 02.2024
Assistant Manager
Family Dollar
04.2016 - 01.2018
Resolution Expediter
APAC/EGS
08.2014 - 01.2016
Customer Service Representative
APAC/EGS Customer Service
03.2014 - 08.2014
High School Diploma -
Tucson High School - Tucson, AZ
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