Seeking a challenging and rewarding position in a growth-oriented organization where I can utilize my skills and knowledge to make a positive contribution and achieve personal and professional growth.
Overview
11
11
years of professional experience
Work History
Self Entrepreneur
Freelance Developer
10.2023 - 06.2024
Determined business plan, mission statement, and vision.
Launched new product lines successfully through comprehensive planning, strategy and research.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Server
Llama House
05.2023 - 07.2023
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
SERVER
RUM BUCKET
12.2022 - 05.2023
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
UBER DRIVER
UBER
08.2020 - 09.2021
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Picked up riders at designated locations and greeted upon vehicle entry.
Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Adhered to all safety regulations and traffic laws while driving.
SERVER
VINE RESTAURAUNT
08.2019 - 08.2020
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.
SERVER
GRIN N GOOSE
09.2018 - 07.2019
CASHIER LEAD
SKYZONE
05.2015 - 06.2018
Processed both cash and card purchases and returns.
Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items, and join reward programs.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Increased customer loyalty and retention.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
CASHIER/CUSTOM SERVICE
WHERENBERG
04.2013 - 06.2015
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Education
BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY -
UNIVERSITY OF IOWA
Iowa City, Iowa
05.2022
ASSOCIATE IN ARTS (A.A.) IN GENERAL EDUCATION - undefined
KIRKWOOD COMMUNITY COLLEGE
Cedar Rapids, Iowa
05.2020
Skills
Communication
Computer Skills
Time Management
Leadership
Social Media Management
Operational planning
Policy Development
Brand building
Customer Relations
Major
PSYCHOLOGY
Timeline
Self Entrepreneur
Freelance Developer
10.2023 - 06.2024
Server
Llama House
05.2023 - 07.2023
SERVER
RUM BUCKET
12.2022 - 05.2023
UBER DRIVER
UBER
08.2020 - 09.2021
SERVER
VINE RESTAURAUNT
08.2019 - 08.2020
SERVER
GRIN N GOOSE
09.2018 - 07.2019
CASHIER LEAD
SKYZONE
05.2015 - 06.2018
CASHIER/CUSTOM SERVICE
WHERENBERG
04.2013 - 06.2015
BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY -
UNIVERSITY OF IOWA
ASSOCIATE IN ARTS (A.A.) IN GENERAL EDUCATION - undefined
KIRKWOOD COMMUNITY COLLEGE
Similar Profiles
Muhammad Mohd RaisMuhammad Mohd Rais
Lead Software Engineer at Freelance DeveloperLead Software Engineer at Freelance Developer