Bailey Griffin
La Plata
Summary
Detail-oriented professional with a strong background in customer service and project coordination. Skilled in multitasking, time management, and effective communication, ensuring seamless experiences for guests and team members.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
09.2021 - 04.2025
- Provided exceptional customer service, enhancing guest experiences through personalized interactions.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and provided personalized recommendations and beverages.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Managed inventory levels, restocking supplies to minimize disruptions in service flow.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Used POS system to accurately enter orders and process payments.
Server
Texas Roadhouse
07.2025 - 03.2026
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with team members to ensure efficient table turnover during peak hours.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Accurately processed orders using POS system for smooth transaction flow.
- Adapted quickly to changing situations, ensuring timely service during busy shifts.
- Resolved guest complaints, ensuring a positive dining experience and customer satisfaction.
- Carried out opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions and provide tailored recommendations.
VIP Coordination Assistant
Soundrink
09.2024 - Current
- Followed detailed directions from management to ensure safety and efficiency.
- Entered data, generated reports, and produced tracking documents.
- Managed project timelines , ensuring deadlines were adhered to.
- Assisted venue and touring staff by creating schedules, arranging lines, checking in guests, and organizing other aspects to promote a smooth experience for both employees and fans.
Education
High School Diploma -
La Plata High School
La Plata, MDSkills
- Cross-functional coordination
- Time management
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Task prioritization
- Inventory management
- Product and service sales
- Customer service
Timeline
Server
Texas Roadhouse
07.2025 - 03.2026
VIP Coordination Assistant
Soundrink
09.2024 - Current
Barista
Starbucks
09.2021 - 04.2025
High School Diploma -
La Plata High School