Bailey Hamady
Grand Blanc,MI
Summary
Attentive worker experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
11
11
years of professional experience
Work History
Packer
Gordon Food Service
Brighton , MI
03.2022 - 05.2024
- Unloaded and loaded trucks with merchandise for distribution.
- Organized inventory in the warehouse according to established procedures.
- Inspected packages for accuracy and completeness before shipping.
- Packed products in accordance with specified instructions.
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
Lead Assistant Manager
Speedway
Grand Blanc , MI
01.2020 - 11.2021
- Assisted in the recruitment, interviewing, and hiring of new employees.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Implemented strategies to improve customer service levels and increase sales revenue.
- Resolved customer complaints in a professional manner while maintaining excellent customer relations.
Manager
McDonald's
Grand Blanc , MI
11.2013 - 11.2019
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Greeted customers and provided assistance with product selection.
- Resolved customer complaints in an efficient manner while maintaining a positive attitude.
Education
Some College (No Degree) - Computer and Information Sciences
University of Michigan - Flint
Flint, MISkills
- Effective Leadership
- Customer Engagement
- Team Management
- Operations Management
- Customer Relationship Management (CRM)
- Money Handling
Timeline
Packer
Gordon Food Service
03.2022 - 05.2024
Lead Assistant Manager
Speedway
01.2020 - 11.2021
Manager
McDonald's
11.2013 - 11.2019
Some College (No Degree) - Computer and Information Sciences
University of Michigan - Flint
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