Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Bailey harding

Bailey harding

marion,IA

Summary

Dynamic and dedicated professional with a proven track record at Five Below, excelling in customer engagement and cash handling. Recognized for enhancing customer satisfaction through personalized service and effective complaint resolution. A quick learner with strong multitasking abilities, committed to fostering teamwork and maintaining a welcoming environment.

Developed strong organizational and administrative skills in fast-paced office environment, maintaining accurate records and ensuring smooth operations. Transitioning into new field with focus on leveraging communication and multitasking abilities. Driven to contribute to team efficiency and overall success in dynamic setting.

Offering strong organizational skills and keen ability to maintain accurate records. Brings solid understanding of office software and data entry. Ready to use and develop administrative and communication skills in care giver assistant role.

Overview

4
4
years of professional experience

Work History

Clerk

Five Below
08.2024 - 12.2024
  • Assisted customers in product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale systems for efficient transaction processing.
  • Maintained store cleanliness and organization to promote a welcoming environment.
  • Stocked shelves and arranged merchandise to optimize visual appeal.
  • Collaborated with team members to ensure effective inventory management.
  • Provided support during promotional events and sales initiatives to drive customer engagement.
  • Addressed customer complaints promptly, ensuring satisfaction and loyalty.
  • Learned product knowledge quickly to offer informed recommendations to customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Increased customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided efficient checkout services for a smooth customer experience, minimizing wait times.
  • Contributed to loss prevention efforts by monitoring the sales floor for suspicious activity and following proper protocols.
  • Assisted customers in locating desired items quickly, enhancing their overall shopping experience.
  • Established rapport with customers through friendly interactions and attentive service, building loyalty to the brand.
  • Trained new team members on store procedures and best practices, fostering a collaborative work environment.
  • Resolved customer inquiries and complaints with professionalism, ensuring repeat business.
  • Managed cash register accurately while processing transactions swiftly but carefully.
  • Maintained updated knowledge of current trends and popular products in the retail industry.
  • Maintained a clean and organized store environment, ensuring optimal shopping conditions for customers.
  • Enhanced store revenue by upselling related items and promoting seasonal sales events.
  • Handled returns and exchanges efficiently while adhering to company policies, ensuring customer satisfaction throughout the process.
  • Demonstrated product features effectively to customers based on their needs, increasing potential sales conversions.
  • Participated in weekly staff meetings to address concerns or suggestions for improvement within the store operations.
  • Collaborated with fellow associates to meet daily sales targets, supporting overall store success.
  • Assisted in visual merchandising, creating attractive displays to drive customer engagement.
  • Supported special promotions by setting up eye-catching displays, drawing attention to featured products.
  • Responded promptly to telephone inquiries from potential customers while providing accurate information about available products or special offers.
  • Coordinated teamwork efforts during busy periods or promotional campaigns to ensure sufficient coverage on the sales floor.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Food Service Worker

Summit Pointe Senior Living
02.2024 - 03.2024
  • Prepared and served food items in compliance with safety and sanitation standards.
  • Operated kitchen equipment efficiently, ensuring proper usage and maintenance.
  • Assisted in inventory management by restocking supplies and monitoring expiration dates.
  • Collaborated with team members to improve workflow during peak service hours.
  • Maintained cleanliness of workstations, contributing to a safe dining environment.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Supported training of new staff on food preparation techniques and safety protocols.
  • Adapted quickly to changing menu items and customer preferences each shift.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Crew Member

McDonald's
07.2020 - 11.2020
  • Provided exceptional customer service by accurately taking and processing orders.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Operated kitchen equipment safely while preparing menu items according to quality standards.
  • Maintained cleanliness and organization of workstations and dining areas to enhance guest experience.

Education

Basic

Linnmar
3111 10th Street. Marion, IA 52302
05-2025

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling and reconciliation
  • Administrative tasks
  • Patience and empathy
  • Reliability and punctuality
  • Handling customer complaints
  • Customer engagement
  • Quick learner
  • Positive attitude

Timeline

Clerk

Five Below
08.2024 - 12.2024

Food Service Worker

Summit Pointe Senior Living
02.2024 - 03.2024

Crew Member

McDonald's
07.2020 - 11.2020

Basic

Linnmar