Bailey Horton
fort worth
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
6
6
years of professional experience
Work History
Project Manager
Superior Exterior Roofing
06.2023 - Current
- Led project planning and execution for residential roofing installations, ensuring timely completion and quality standards.
- Coordinated with subcontractors and suppliers to optimize resource allocation and workflow efficiency.
- Managed project budgets, tracking expenses to maintain financial accountability throughout each phase.
- Developed and implemented safety protocols to mitigate risks on job sites, enhancing team compliance.
Customer Service Representative
Living Spaces
10.2022 - 05.2023
- Assisted customers with product inquiries and order processing, ensuring excellent service delivery.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Collaborated with team members to maintain an organized sales floor, promoting a positive shopping experience.
- Utilized point-of-sale systems to process transactions accurately and swiftly.
Server
Boorays
11.2021 - 09.2022
- Provided excellent customer service to enhance dining experience.
- Assisted in menu knowledge and food recommendations for guests.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining area and utensils.
Front Desk Receptionist
La Quinta Inn & Suites In
02.2020 - 05.2020
- Managed guest check-in and check-out processes efficiently.
- Answered multi-line phone system, directing calls to appropriate departments.
- Maintained accurate records of reservations and guest information.
- Assisted guests with inquiries, providing exceptional customer service.
Education
Bachelor of Science - Psychology
Texas Wesleyan University
Fort Worth, TX12-2025
Skills
- Project management
- Resource allocation
- Budget management
- Risk mitigation
- Conflict resolution
- Quality assurance
- Time management
- Project scheduling
- Project planning
- Project planning and development
Timeline
Project Manager
Superior Exterior Roofing
06.2023 - Current
Customer Service Representative
Living Spaces
10.2022 - 05.2023
Server
Boorays
11.2021 - 09.2022
Front Desk Receptionist
La Quinta Inn & Suites In
02.2020 - 05.2020
Bachelor of Science - Psychology
Texas Wesleyan University