Summary
Work History
Education
Skills
Timeline
Generic

Bailey Jackquline

Coleman

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Ladylake Specialty Care. Proven ability to enhance guest satisfaction through effective problem-solving and proactive communication. Highly adaptable team player committed to fostering an inclusive environment and exceeding expectations in all interactions.

Work History

Concierge

Ladylake Specialty Care
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

CNA

Ladylake Specialty Care
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.

Activities Assistant

Ladylady Specialty Care

Education

Science

Wildwood High School
600 Huey St
05.2000

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Proactive attitude
  • Team player mentality

Timeline

Concierge

Ladylake Specialty Care

CNA

Ladylake Specialty Care

Activities Assistant

Ladylady Specialty Care

Science

Wildwood High School

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Bailey Jackquline