Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Car Shows
Timeline
Generic

Bailey Johnson

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

District Manager

Bosphorus Enterprises Inc.
09.2023 - Current
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Modeled best practices for sales and customer service.
  • Built positive and productive relationships with store and field leadership.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Built relationships with customers and community to establish long-term business growth.

Store Manager

PT&E Wireless
01.2019 - 01.2023
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Trained new employees on proper protocols and customer service standards.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced operational risks while organizing data to forecast performance trends.

Sales Advocate

PT&E Wireless
09.2018 - 01.2019
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Developed strong customer relationships through attentive listening and tailored product recommendations.
  • Boosted customer satisfaction with personalized service, addressing each client''s unique needs and preferences.
  • Implemented effective upselling strategies to maximize transaction value and drive additional revenue.
  • Collaborated with team members to achieve collective sales goals, fostering a supportive environment for success.
  • Maintained extensive knowledge of products and services to better assist customers in their purchasing decisions.
  • Organized and executed in-store promotions, attracting new customers and increasing foot traffic in the store.
  • Handled customer inquiries promptly, resolving any issues or concerns to maintain positive brand reputation.
  • Managed client accounts diligently, monitoring purchase history and identifying opportunities for cross-selling or upselling.

Education

Certificate of Achievement - Summer Business Program

Pennsylvania College of Technology
Williamsport

Bachelor of Science - Business Marketing & Management

PennWest California University
California
12.2024

High School Diploma -

Connellsville Area Senior High School
Connellsville, PA
05.2020

Skills

  • Human Resource Management
  • Budget Management
  • Financial Management
  • Revenue Generation
  • Business Development
  • Leadership Development
  • Profitability Optimization
  • Staff Recruiting
  • Strategic Planning
  • Consulting
  • Multi-Unit Management
  • Workforce Development
  • Market Research
  • Project Management
  • Compliance Monitoring
  • Territory Management
  • Operations Oversight
  • Staffing Oversight
  • Client Relationship Building
  • Customer Service
  • Performance Oversight
  • Sales Management
  • Staff Development
  • Business Administration
  • Action Plans
  • Leadership Skills
  • Team Building Practices
  • Team Leadership
  • Sales Orientation
  • Staff Management
  • Advertising Management
  • Staff Supervision
  • Team Development
  • Project Planning
  • Sales Reporting
  • Operations Management
  • Attention to Detail
  • Business Planning
  • Sales Forecasts
  • Conflict Management
  • Group Presentations
  • Recruiting and Hiring
  • Productivity Improvements
  • Decision-Making
  • Policy Enforcement
  • Marketing Campaigns
  • Training and Coaching
  • Customer Relations
  • Performance Monitoring
  • Time Management
  • Resource Allocation
  • Goal Setting
  • Customer Portfolio Management
  • Sales Targeting
  • Brand Marketing

Accomplishments

  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Attended the Pennsylvania Free Enterprise Week at Pennsylvania College of Technology in the Summer of my Junior year in high school to learn more about business.
  • Recruited 3 successful new managers within one year.
  • Uncovered and eliminated security issues, reducing shrinkage.
  • Exceeded monthly store sales goals 4 months in a row.

Affiliations

  • Twisted Torque Performance

Car Shows

I founded Twisted Torque Performance back in the summer of 2022. We host community events including car shows and car meets in the Mount Pleasant, Pennsylvania area.

Timeline

District Manager

Bosphorus Enterprises Inc.
09.2023 - Current

Store Manager

PT&E Wireless
01.2019 - 01.2023

Sales Advocate

PT&E Wireless
09.2018 - 01.2019

Certificate of Achievement - Summer Business Program

Pennsylvania College of Technology

Bachelor of Science - Business Marketing & Management

PennWest California University

High School Diploma -

Connellsville Area Senior High School

Similar Profiles

CREATE PROFILE
Bailey Johnson