Bailey Jones
Budtender
Santa Ana,CA
Summary
Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Progressive attitude and laid back demeanor. Well-versed in the production, preparation and sale of marijuana and associated products. Accurate and efficient salesperson with good multitasking and problem-solving abilities.
Overview
3
3
years of post-secondary education
12
12
years of professional experience
Work History
Budtender
Mr. Nice Guy
Santa Ana, CA
03.2020 - Current
- Provided customers with detailed explanations of different marijuana strains while following laws and regulations for selling retail cannabis.
- Offered exceptional customer service while promoting the company brand and educating customers on the company’s mission and values.
- Solved customer challenges quickly and maintained quality control on new ways of improving customer service.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Kitchen Staff
Panda Express
Fullerton, CA
09.2019 - 02.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
STARBUCKS
BARISTA
06.2016 - 10.2019
- Maintains calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Maintains regular and punctual attendance.
SHIFT MANAGER
Pizza Press
08.2017 - 05.2018
- Executed store operations during scheduled shifts; Organized opening and closing duties as assigned.
- Followed all cash management and cash register policies and ensured proper cash management.
- Creating a great and memorable experience for everyone who walks through the door.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Kept employees operating productively and working on task to meet business and customer needs.
SUPERVISOR
Pizza Project
Orange, CA
01.2015 - 07.2017
- Manage a team of 6+ people at a time; ensure all customers are satisfied with their needs.
- Received and processed telephone orders in a professional and friendly manner.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
IT TECHNICIAN
02.2014 - 07.2018
- Maintain computer systems, provide technical support to clients, and teach clients the basic skills needed to operate newly installed programs.
- Diagnosing and performing hardware repairs on desktop and laptop computers, and generating and verifying physical security algorithms for software, firmware, and hardware.
- Resolved user questions and issues in fast past, high pressure environment.
Education
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ORANGE COAST COLLEGE
08.2015 - 05.2017
Digital Music Production Certificate - Music
Santa Ana College
Santa Ana, CA 05.2020 - Current
Skills
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Timeline
Digital Music Production Certificate - Music
Santa Ana College
05.2020 - Current
Budtender
Mr. Nice Guy
03.2020 - Current
Kitchen Staff
Panda Express
09.2019 - 02.2020
SHIFT MANAGER
Pizza Press
08.2017 - 05.2018
STARBUCKS
BARISTA
06.2016 - 10.2019
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ORANGE COAST COLLEGE
08.2015 - 05.2017
SUPERVISOR
Pizza Project
01.2015 - 07.2017
IT TECHNICIAN
02.2014 - 07.2018
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