Bailey K Blanchard
Las Cruces
Summary
Diligent worker with a solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
7
7
years of professional experience
Work History
Infant Nanny
Cody Correa
10.2024 - 01.2025
- Provided a nurturing environment for the infant, ensuring her safety and well-being at all times.
- Maintained detailed records of the infant's daily activities, milestones, and health-related information for parental review.
- Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
- Supported parents in implementing routines and schedules, leading to increased consistency and predictability for the infant.
Barista
Spicy Bean
05.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Intern
University Community Church
05.2023 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Managed logistical aspects of special events like retreats or conferences held by the church, ensuring smooth operations throughout each gathering.
- Facilitated small group meetings, encouraging open dialogue on spiritual topics while cultivating deeper connections among participants.
- Created informative and entertaining posts for church's Instagram page.
Retail Sales Associate
Thrifty Flower Gal
04.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Front Desk
Mesilla Valley Christian
08.2022 - 12.2022
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Assistant
Congressional Campaign
05.2022 - 07.2022
- Demonstrated outstanding collaboration across organization and managed many tasks.
- Increased campaign awareness by implementing strategic marketing and promotional activities.
Barista
Grand Canyon Beverage Company
01.2022 - 04.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Retail Associate
Hobby Lobby
05.2021 - 08.2021
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Maintained clean sales floor and straightened and faced merchandise.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Retail Associate
Organ Mountain Outfitters
05.2018 - 03.2020
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed efficient cash register operations.
Education
BBA - Business Management
Grand Canyon University
Phoenix, AZ04-2024
Mesilla Valley Christian School
Las Cruces, NM05.2020
Skills
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient with Writing and Language
- Phone etiquette
- Personable
- Organization and Communication Skills
- Quick learner
- Teamwork
- Friendly and outgoing
- Infant safety awareness
Accomplishments
- Achieved customer satisfaction through effectively helping with keeping the store restocked and attending to customers
- Used Microsoft Excel to organize events and retreats
- Achieved communication with attendants by introducing communication apps for events and gatherings.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Cared for 8-10 children ages between two and four.
Awards
- Provost Scholarship
- College of Christian Schools Consortium (CCSC) Scholarship
Timeline
Infant Nanny
Cody Correa
10.2024 - 01.2025
Barista
Spicy Bean
05.2024 - 10.2024
Intern
University Community Church
05.2023 - 05.2024
Retail Sales Associate
Thrifty Flower Gal
04.2023 - 09.2023
Front Desk
Mesilla Valley Christian
08.2022 - 12.2022
Assistant
Congressional Campaign
05.2022 - 07.2022
Barista
Grand Canyon Beverage Company
01.2022 - 04.2022
Retail Associate
Hobby Lobby
05.2021 - 08.2021
Retail Associate
Organ Mountain Outfitters
05.2018 - 03.2020
BBA - Business Management
Grand Canyon University
Mesilla Valley Christian School
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