Bailey Koffler
Administrative Assistant
Indian Trail,USA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Vanguard Construction, LLC
03.2024 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
WoodmenLife
11.2021 - 03.2024
- Took incoming phone calls at reception and assisted customers over the phone.
- Helped maintain office organization for aesthetic appeal and easy access to supplies.
- Maintained scheduling and event calendars for staff meetings, parties and important deadlines.
- Received and distributed incoming mail and digital correspondence.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Managed incoming and outgoing mail, packages and faxes.
- Compiled records, materials and forms needed to handle different requests.
Retail Sales Associate
Petsmart
11.2022 - 07.2023
- Utilized POS system to process cash, credit card, and mobile pay transactions.
- Promoted customer loyalty program or store credit card to meet performance targets.
- Organized and faced products on shelves and in displays to comply with merchandising standards.
- Delivered consistent high-quality service to maintain customer loyalty.
- Trained and mentored new team members on product knowledge, customer service best practices, and store procedures, contributing to a more knowledgeable and cohesive team.
Housekeeper
Hampton Inn
06.2022 - 11.2022
- Expertly manage and prioritize tasks to meet daily room turnover goals and accommodate guest requests promptly.
- Collaborate effectively with team members and supervisors to streamline operations and enhance guest satisfaction.
- Completed cleaning duties on time and according to schedule.
- Gathered adequate supplies prior to shift start for smooth workflow.
- Received multiple commendations from management for dedication, reliability, and outstanding performance in maintaining hotel cleanliness standards.
Education
Associate of Applied Science - Nursing
Central Piedmont Community College
Charlotte, NC05-2028
No Degree - General Studies
Wingate University
Wingate, NC05.2025
High School Diploma -
Jesse C. Carson High School
China Grove, NC01-2022
Skills
- Bookkeeping
- Letter preparation
- Records retrieval
- Mail handling
- Scheduling
- Meeting planning
- Filing and research
- Computer proficiency
- Phone call answering
- Sensitive material handling
- Customer relations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Vanguard Construction, LLC
03.2024 - 01.2025
Retail Sales Associate
Petsmart
11.2022 - 07.2023
Housekeeper
Hampton Inn
06.2022 - 11.2022
Administrative Assistant
WoodmenLife
11.2021 - 03.2024
Associate of Applied Science - Nursing
Central Piedmont Community College
No Degree - General Studies
Wingate University
High School Diploma -
Jesse C. Carson High School
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