Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bailey Koster

Wyoming,MI

Summary

Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Panera Bread
02.2019 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and coached employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Wrote schedules for 60+ employees, communicating their scheduling needs along with our business needs.
  • Trained managers for other locations, along with teaching servsafe to managers throughout the state.

General Manager

Steak N Shake
04.2014 - 01.2019
  • Managed a diverse team, fostering a positive work environment and high employee satisfaction.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

City High School
Grand Rapids, MI

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Employee relations
  • Food safety and sanitation
  • Training and development background
  • Employee scheduling
  • Customer relationship management (CRM)

Certification

Servsafe Proctor/Instructor

Servsafe Certified

AED Certification


Timeline

Assistant General Manager

Panera Bread
02.2019 - Current

General Manager

Steak N Shake
04.2014 - 01.2019

City High School

Similar Profiles

CREATE PROFILE
Bailey Koster