Catering specialist with track record in delivering high-quality service. Known for reliability and flexibility in adapting to changing requirements, contributing to seamless team operations. Skilled in time management, customer service, and maintaining food safety standards.
Overview
10
10
years of professional experience
Work History
Catering Delivery Driver
On Safari Foods
06.2024 - Current
Delivered catering orders accurately and on time to various client locations.
Ensured compliance with food safety standards during transportation and delivery processes.
Loaded and unloaded catering supplies efficiently, maintaining organization in vehicle space.
Communicated effectively with customers to confirm order details and address inquiries.
Fostered strong relationships with clients through excellent communication skills, addressing any concerns or special requests promptly.
Collaborated with kitchen staff to confirm order details, preventing miscommunication and errors in preparation.
Bartender/Server
The Pizza Coop & Ale House
01.2023 - Current
Managed bar operations to ensure efficient drink service and customer satisfaction.
Trained new staff on cocktail preparation and customer interaction protocols.
Developed seasonal drink menus, incorporating local craft beers and innovative recipes.
Established strong relationships with regular customers, enhancing loyalty and retention.
Resolved customer complaints promptly, maintaining positive atmosphere and service quality.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Crystal Creek Cafe
04.2015 - 10.2022
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Managed food and beverage orders, maintaining accuracy during peak hours.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Explained menu items and suggested appropriate options for food allergy concerns.