Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bailey Lewis

Scranton,PA

Summary

Dynamic Shift Leader at Dunkin' Donuts with a proven track record in team leadership and cash handling. Expert in training and developing staff, fostering a positive work environment, and enhancing customer service. Committed to achieving goals and resolving issues efficiently, ensuring operational excellence and team collaboration.

Overview

1
1
year of professional experience

Work History

Shift Leader

Dunkin' Donuts
05.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

Associate of Science - Surgical Technology

Lackawanna College
Scranton, PA
05-2027

High School Diploma -

Dunmore Jr/Sr Highschool
Dunmore, PA
06-2023

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Strong verbal and written communication
  • Training assistance
  • Customer service management
  • Staff education and training
  • Staff training and development
  • Goal setting and tracking
  • Assigning work
  • Sales and upselling
  • Issue resolution
  • Team collaboration and leadership

Languages

English
Full Professional

Timeline

Shift Leader

Dunkin' Donuts
05.2024 - Current

Associate of Science - Surgical Technology

Lackawanna College

High School Diploma -

Dunmore Jr/Sr Highschool

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Bailey Lewis