Bailey Linke
Midland,MI
Summary
Personable and reliable with focus on teamwork and customer satisfaction. Knowledge of efficient food preparation and safety standards, coupled with skills in cash handling and customer service. Dedicated to creating positive dining experience and fostering supportive team environment.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Offering key skills in leadership and problem-solving, eager to learn and grow in team-oriented environment. Brings solid foundation in project management principles and effective communication techniques. Ready to use and develop skills in resource allocation and team coordination.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assisting
Sterling Area Health Center
07.2022 - 11.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Food Preparation Worker
Rita’s Twisty Freeze
03.2021 - 06.2022
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Customer Service
McDonalds
06.2020 - 05.2022
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
Mentorship/job shadowing
Dr Otis L McKinley
03.2021 - 04.2021
- Observed Dentist and dentistry job actions.
- Enhanced student comprehension by incorporating real-world examples and case studies.
- Maintained and learned a professional manner and learned dentist assisting in clean and orderly fashion.
Education
High School Diploma -
Standish-Sterling High School
Standish05-2022
Skills
- HIPAA compliance
- Safe food handling
- Customer service and care
- Observation proficiency
- Hygiene practices
- Excellent customer service
- Vital signs monitoring
- Negotiation
- EMR / EHR
- Customer service leadership
- Positive attitude
- Direct patient care
- Fast learner
Accomplishments
- Successfully Completed (CCMA) Certified Clinical Medical Assistant Certification in June of 2023
- Recognized for outstanding dedication to patient care.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- (CCMA) Certified Clinical Medical Assistant Certification as of June 2023.
Timeline
Medical Assisting
Sterling Area Health Center
07.2022 - 11.2024
Food Preparation Worker
Rita’s Twisty Freeze
03.2021 - 06.2022
Mentorship/job shadowing
Dr Otis L McKinley
03.2021 - 04.2021
Customer Service
McDonalds
06.2020 - 05.2022
High School Diploma -
Standish-Sterling High School
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