Bailey Mata

• Provided exceptional customer service in a fast-paced dining environment.
• Assisted in training new servers on service standards and procedures.
• Handled guest inquiries and resolved complaints effectively and professionally.

Marketing & Sales Support – Nonprofit Organizations

• Developed and executed targeted marketing campaigns, increasing event attendance by 25% over six months.
• Conducted market research that informed strategy changes, leading to a 15% boost in engagement.
• Collaborated on promotional initiatives that helped raise over $100,000 in daily fundraising campaigns.
• Traveling with team across southern states and expanding to northern for more opportunities and gross in sales

• Managed daily office operations and maintained an organized workspace.
• Assisted in maintaining inventory of office supplies and nutrition products.
• Responded to client inquiries via phone, email, and in-person interactions.
• Supported team members with administrative tasks to ensure smooth workflow.
• Coordinated appointment scheduling for clients and staff meetings effectively.
• Answered phones to direct callers, schedule appointments, and provide general office information.