Bailey McCann
Medicine Hat,AB
Summary
Motivated professional with extensive experience in food service and customer support. Proven track record in enhancing customer satisfaction through effective conflict resolution and adherence to food safety compliance. Demonstrated ability to efficiently manage time in fast-paced environments while maintaining high standards of service.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Dietary Aide
Cypress View Foundation
03.2026 - Current
- Assisted in food preparation and serving in a busy kitchen environment.
- Set up tables and dining areas in a restaurant, ensuring cleanliness and order before guest arrival.
- Cleaned and sanitized work areas, equipment, and utensils to maintain health and safety standards.
- Label food items with allergen and nutritional information to ensure safety and compliance.
Server/Bartender
Royal Canadian Legion
10.2025 - Current
- Acquired in-depth knowledge of restaurant menu, ingredients, and preparation methods to enhance customer experience.
- Monitored and enforced food safety and sanitation regulations to maintain a safe dining environment.
- Managed cash and credit card transactions, processed payments, and maintained accuracy in all sales to ensure financial integrity.
FOS 02 Kitchen Helper
Department of National Defence, CFB Suffield
06.2023 - 05.2025
- Prepared meals in a high-volume commercial kitchen, ensuring timely service and customer satisfaction.
- Executed food prep and sanitation tasks collaboratively to maintain smooth kitchen operations.
- Consistently delivered high-quality work while maintaining efficiency in a fast-paced kitchen.
Cashier
Pharmasave
07.2020 - 06.2023
- Executed fast and precise financial transactions, reducing wait times for customers.
- Delivered prompt and courteous service to enhance customer satisfaction.
- Adhered to store policies to support operational efficiency and uphold cleanliness standards.
Team Lead
Subway
05.2018 - 03.2020
- Facilitated onboarding of new team members to improve team integration and skill development.
- Prepared food while ensuring adherence to safety practices.
- Maintained cleanliness in kitchen, prep areas, and front end to support operational efficiency.
- Providing customer service and cashiering.
- Preparation of sandwiches for customers.
Education
Information and Communications Technologies Diploma - Radio
Southern Alberta Institute of technology
Calgary, AB01-2022
Skills
- Food safety compliance
- Food safety practices
- Meal preparation
- Time management
- Customer service
- Adaptability
- Problem solving
- Communication
Certification
- AGLC SMART – Proserve, 2025
- Managing Food Safety, 2025
- WHMIS, 2025
- Standard First Aid – CPR C & AED, 2024
Timeline
Dietary Aide
Cypress View Foundation
03.2026 - Current
Server/Bartender
Royal Canadian Legion
10.2025 - Current
FOS 02 Kitchen Helper
Department of National Defence, CFB Suffield
06.2023 - 05.2025
Cashier
Pharmasave
07.2020 - 06.2023
Team Lead
Subway
05.2018 - 03.2020
Information and Communications Technologies Diploma - Radio
Southern Alberta Institute of technology