Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey Miller

Cape Coral

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere. Track record of maintaining high cleanliness and efficiency standards, ensuring a positive dining experience for all patrons.

Overview

5
5
years of professional experience

Work History

Server

Overtime Pizzeria and Sports Bar
11.2024 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts, leading to repeat business.

Bartender

Boathouse Tiki Bar and Grill
04.2024 - 10.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server

Phuzzy's Boat Shack
03.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Business Associate

Summerlin Dental
05.2022 - 03.2023
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Helped patients complete necessary medical forms and documentation.
  • Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.

Hostess

Two Meatballs in the Kitchen
07.2020 - 07.2021
  • Greet customers in a friendly and professional manner
  • Answer phone calls, take reservations, take orders
  • Seat people and make sure they are happy
  • Keep the front well organized and neat for when customers walk in

Education

High school Diploma -

Oasis High School
Cape Coral, Florida
05.2022

No Degree - Nursing

Florida SouthWestern State College
Fort Myers, FL
12-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Customer service
  • Team collaboration
  • Service prioritization
  • Supply restocking
  • Suggestive selling
  • Beverage preparation

Timeline

Server

Overtime Pizzeria and Sports Bar
11.2024 - Current

Bartender

Boathouse Tiki Bar and Grill
04.2024 - 10.2024

Server

Phuzzy's Boat Shack
03.2023 - 05.2024

Business Associate

Summerlin Dental
05.2022 - 03.2023

Hostess

Two Meatballs in the Kitchen
07.2020 - 07.2021

High school Diploma -

Oasis High School

No Degree - Nursing

Florida SouthWestern State College