Bailey Miller
Coldwater
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Qualified Medication Aid
Trilogy Health Services
03.2023 - Current
- Serve as a communication bridge between clinical teams, leadership, and administrative staff, helping maintain a collaborative and well-informed work environment.
- Collect and analyze safety and fall-risk data, prepare reports, and present findings to leadership—demonstrating strong analytical, reporting, and compliance-focused skills.
- Reinforce organizational policies, safety protocols, and quality standards with team members, contributing to a compliant and supportive workplace culture.
- Build strong relationships with coworkers, residents, and families, modeling professionalism and empathy that contributes to team engagement and positive morale.
Certified Nursing Assistant
Northern Lakes Nursing & Rehabilitation Center
02.2021 - 03.2023
- Identified workflow challenges and shared improvement suggestions with leadership, supporting process enhancement initiatives.
- Maintained accurate resident care documentation in accordance with regulatory and organizational requirements.
- Fostered positive relationships with interdisciplinary teams, promoting a respectful, patient-centered, and team-oriented culture.
- Demonstrated consistency, reliability, and confidentiality when handling sensitive information and staff communications.
Pool Attendant
Yogi Bear Jellystone Park
05.2020 - 11.2020
- Supervised pool area to ensure guest safety and compliance with park regulations.
- Conducted regular inspections of pool facilities, identifying maintenance needs for timely resolutions.
- Trained new staff on safety protocols and customer service best practices to enhance team performance.
- Developed and implemented efficient cleaning procedures to maintain cleanliness and hygiene standards.
Education
Bachelors of Science - Health Care Administration
Purdue University Global
West Lafayette, IN03.2025
High school Diploma - undefined
Bronson High School
Bronson, MI06.2021
Skills
- Empathy & Active Listening
- Microsoft Excel and Google Sheets
- Conflict Resolution & Problem Solving
- Quality and Performance Improvement
- Regulatory Compliance Knowledge
- Cross-Functional Collaboration
- Adaptability in fast-paced environments
- Patient Experience Enhancements/ Strategic Communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-solving
Certification
- Certified Nursing Assistant
- Dementia Certified
- CPR Certified
- Qualified Medication Aide
Timeline
Qualified Medication Aid
Trilogy Health Services
03.2023 - Current
Certified Nursing Assistant
Northern Lakes Nursing & Rehabilitation Center
02.2021 - 03.2023
Pool Attendant
Yogi Bear Jellystone Park
05.2020 - 11.2020
High school Diploma - undefined
Bronson High School
Bachelors of Science - Health Care Administration
Purdue University Global