Bailey Mims
Summary
Friendly Apprentice Hairdresser with a 2-year background in the beauty and salon industry. Adept at greeting customers, making appointments and helping customers feel comfortable. Skilled at washing, cutting and coloring hair. Enthusiastic and hardworking Stylist Assistant motivated to serve customers and learn new techniques. Knowledgeable about current trends and skilled in steering clients toward flattering cuts. Keeps work areas clean and neat for maximum appeal. Hospitable Apprentice Hairdresser washes, cut,s and styles hair as per the stylist's instructions. Adroit at coloring and oiling treatments. Sound knowledge of current hairstyles and trends. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Waitress
Pool Room
08.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Swim Instructor
YMCA
05.2023 - 08.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Took notes strengths and weaknesses of each child in class to track progress.
- Adapted teaching techniques to different learning styles.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Developed and implemented lesson plans based on individual student needs.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
Lifeguard
YMCA
05.2020 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Administered CPR and first-aid following best practices.
- Inspected pools and pools areas for adherence to safety protocols.
- Inspected and tested pool equipment functionality to minimize hazards.
- Trained new lifeguards on safety procedures and protocol.
- Scanned main areas to monitor for any safety risks.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Assisted in organizing and implementing recreational activities and programs.
- Shared tips with patrons on swimming techniques and strength training.
Checkout Cashier
Masters
04.2023 - 04.2023
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized items on shelves to help customers locate products easily and quickly.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Approached every question or concern with calm and level-headed approach.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Set up front-end merchandise displays to attract customers and showcase store products.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
Sales Associate
Max Fitness
11.2021 - 08.2022
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Checked members into gym by scanning badges.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
- Referred unresolved customer issues to management for further investigation.
- Updated social media accounts with new posts to engage current and prospective members.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
Child Care Worker
Max Fitness
11.2021 - 08.2022
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Prepared and served nutritious and healthy meals and snacks.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Worked with children to develop good cognitive, physical and language skills.
- Provided emotional support and guidance to children during difficult times.
- Introduced children to educational games and activities to boost learning.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Utilized positive reinforcement techniques to encourage good behavior.
- Encouraged children to develop healthy social and emotional skills.
Education
High School Diploma -
Strom Thurmond High School
Johnston, SC06.2023
Skills
- Industry Trends
- Cash Register Operations
- Blow Drying
- Razor Cutting Expertise
- Chemical Composition
- Client Needs Assessment
- Hair Coloring Techniques
- Maintaining Clean Work Areas
- Washing and Drying
- Industry Standards
- Social Media Platforms
- Salon Management
- Customer Preferences
- Inventory Management Procedures
- Women's Haircuts
Timeline
Waitress
Pool Room
08.2023 - Current
Swim Instructor
YMCA
05.2023 - 08.2023
Checkout Cashier
Masters
04.2023 - 04.2023
Sales Associate
Max Fitness
11.2021 - 08.2022
Child Care Worker
Max Fitness
11.2021 - 08.2022
Lifeguard
YMCA
05.2020 - 08.2023
High School Diploma -
Strom Thurmond High School
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