Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Bailey Morales

Logansport,IN

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Aramark
Logansport, IN
10.2023 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.

Administrative Assistant

Dolco
Decatur, IN
02.2023 - 09.2023
  • I organized catering for different events such as sales trainings and department meetings.
  • Oversaw staff correspondence, record tracking, and data communications, resulting in improved automation of office operations.
  • Set up workshops, conferences, and meetings by scheduling and reserving rooms and preparing supplies.
  • Handled incoming calls and directed callers to the appropriate department or employee.
  • Visitors were warmly greeted, phone calls were answered, and the reception desk at the front was kept in order.
  • I used Microsoft Excel to create spreadsheets to keep records and generate reports.
  • Ensured that office equipment remained operational and that supplies were consistently well-stocked to facilitate effective operations.
  • Sorted and distributed incoming faxes, letters, and emails for office distribution.
  • Updated the system to organize office documentation, maximizing efficiency and increasing productivity.
  • Composed, edited, and typed complex memos and reports with job-related software.
  • Utilized customer feedback to provide management with information necessary for implementing corrective measures.
  • Interviewed potential participants to determine eligibility.
  • Verify that interviewees completed the survey fully before concluding the interview.
  • Assisted individuals in filling out applications or questionnaires.
  • Understood and followed oral and written directions.

HR Administrative Assistant

Staffing Agency
Bluffton, IN
09.2022 - 02.2023
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Developed and maintained training materials and benefits packets for new hires.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Answered questions regarding salaries, benefits and other pertinent information.
  • Conducted analysis and assessment of current HR systems, processes and data to identify gaps between Workday functionality and customer requirements.

Picnic Bagger

Tyson Fresh Meats
Logansport, IN
11.2020 - 04.2022
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Kept operations area neat and orderly to minimize obstacles.
  • Produced quality products by palletizing, packaging and assembling finished items.

Carhop Server

B&K West
Logansport, IN
06.2016 - 09.2021
  • Kept customer and food preparation areas clean and well-organized.
  • Answered product and order questions accurately and professionally.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Carried trays weighing up to 8-11 pounds to correct cars.

Bob Evans

Hostess
Logansport, IN
07.2019 - 12.2020
  • Greeted guests and sat customers at tables or in waiting areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Skills

  • Computer skills
  • Organizational skills
  • Active listening
  • Multitasking
  • Working collaboratively
  • Data management
  • MS Office proficiency
  • Workforce management
  • MS Excel
  • Microsoft Office
  • Communication
  • Problem resolution
  • Computer skills
  • Spanish/English translation
  • Human resources
  • Customer service
  • Data entry
  • Confidentiality practices

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Administrative Assistant

Aramark
10.2023 - Current

Administrative Assistant

Dolco
02.2023 - 09.2023

HR Administrative Assistant

Staffing Agency
09.2022 - 02.2023

Picnic Bagger

Tyson Fresh Meats
11.2020 - 04.2022

Bob Evans

Hostess
07.2019 - 12.2020

Carhop Server

B&K West
06.2016 - 09.2021

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Bailey Morales