Bailey Morrissey

Germantown,NY

Summary

Currently working full time at 35 hours per week to fund my online education in which I would like to pursue at UAlbany this coming spring semester.

year of professional experience

Starbucks

10.2024 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Contributed to a positive team environment through effective communication and collaboration with colleagues.

Dunkin' Donuts

08.2023 - 11.2024

Trained and supervised barista workers to maintain and uphold store policies and optimize staff habits.
Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Served customers quickly and efficiently and created strategies to prevent delays.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.

Germantown Central School District

Germantown, NY

06.2024

Starbucks

10.2024 - Current

Dunkin' Donuts

08.2023 - 11.2024

Germantown Central School District