Bailey Nuckols
Conway,AR
Summary
Experienced in collaborating with diverse teams to meet needs, improve processes, and exceed requirements. A seasoned professional with a proven track record of diligence and strong communication skills. Known for adeptly prioritizing tasks to ensure efficient workflow and successful project completion.
Overview
3
3
years of professional experience
Work History
Early Childhood Teacher's Assistant
Pediatric Plus
10.2024 - Current
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Helped teachers manage bus loading and unloading.
- Enforced rules and instructions to maintain discipline.
Legal Support Specialist
DHS
09.2023 - 10.2024
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
- Provided key administrative assistance to senior management.
Cashier/Customer Service
Camp Joseph T Robinson
08.2023 - 09.2023
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Marketing Agent
Arkansas Homes and Rentals
06.2023 - 08.2023
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Developed corporate communications strategies, programs and projects.
- Analyzed industry trends and benchmarked competitors to inform marketing strategies.
- Created reports to track performance of marketing campaigns and suggest improvements.
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Collaborated with design team to create visuals for various marketing campaigns.
Collections Agent
Arkansas Homes and Rentals
05.2023 - 06.2023
- Maintained high volume of calls and met demands of busy and productive group.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
Office Clerk
RMTC ISU
03.2022 - 03.2023
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Handled incoming business and client requests for information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Housekeeping Supervisor/Housekeeper
RMTC ISU
07.2021 - 03.2023
- Increased employee performance through effective supervision and training.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Managed laundry sorting, washing, drying, and ironing.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Established and enforced safety protocols and guidelines for staff.
Maintenance
RMTC ISU
07.2021 - 03.2023
- Performed scheduled automotive maintenance services on vehicles.
- Managed operations, maintenance and improvement of properties.
- Performed routine maintenance and replaced worn parts.
- Performed scheduled maintenance and quickly responded to unscheduled maintenance requests.
- Managed routine maintenance activities such as system flushing, valve exercising and fire hydrant maintenance.
- Conducted general maintenance procedures on schedule.
- Developed schedule for software maintenance and updates.
- Filed maintenance work order forms to notify maintenance of needed repairs.
Overnight Stocker
Walmart
06.2022 - 09.2022
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained neat, organized stockroom free of hazards.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Education
High school diploma -
K-12 Online Public School Program
Sherwood, ARSkills
- File Organization
- Data Management
- Office Administration
- Office management software
- Scheduling appointments
- Professional and mature
- Fair debt practices
- Debt management
- Staff Development
- Marketing
- Schedule Preparation
- Staff Management
Timeline
Early Childhood Teacher's Assistant
Pediatric Plus
10.2024 - Current
Legal Support Specialist
DHS
09.2023 - 10.2024
Cashier/Customer Service
Camp Joseph T Robinson
08.2023 - 09.2023
Marketing Agent
Arkansas Homes and Rentals
06.2023 - 08.2023
Collections Agent
Arkansas Homes and Rentals
05.2023 - 06.2023
Overnight Stocker
Walmart
06.2022 - 09.2022
Office Clerk
RMTC ISU
03.2022 - 03.2023
Housekeeping Supervisor/Housekeeper
RMTC ISU
07.2021 - 03.2023
Maintenance
RMTC ISU
07.2021 - 03.2023
High school diploma -
K-12 Online Public School Program
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