Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Olive

Lawrenceburg,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Patient Access Clerk

STRHS Lawrenceburg
08.2023 - Current
  • Improved patient experience by efficiently managing appointment scheduling and registration processes.
  • Enhanced hospital revenue by accurately verifying insurance information and collecting payments for services rendered.
  • Streamlined patient check-in procedures, ensuring a smooth and timely flow of patients through the facility.
  • Reduced patient wait times by effectively prioritizing tasks and delegating responsibilities among team members.
  • Assisted in developing training materials for new hires within the Patient Access department, enhancing overall staff competency levels in key areas of responsibility.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Greeted and assisted patients with check-in procedures.

Nanny

Light Source 1
08.2022 - 08.2023
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.

Waitress

Highway 55
08.2020 - 08.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Hostess

Strikers Steakhouse
10.2021 - 07.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.

Education

High School Diploma -

Lawrence County High School
Lawrenceburg, TN
05.2022

Skills

  • Medical Billing
  • Policy Adherence
  • Patient Registration
  • Appointment Scheduling
  • Insurance Verification
  • Follow-Up Skills
  • Microsoft Office
  • Telephone Etiquette
  • Computer Proficiency
  • Multitasking
  • Excellent Communication
  • Time Management

Timeline

Patient Access Clerk

STRHS Lawrenceburg
08.2023 - Current

Nanny

Light Source 1
08.2022 - 08.2023

Hostess

Strikers Steakhouse
10.2021 - 07.2022

Waitress

Highway 55
08.2020 - 08.2022

High School Diploma -

Lawrence County High School

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Bailey Olive