Bailey O'Rourke
Sweetwater,TN
Summary
Dynamic and compassionate professional with extensive experience in patient care at River Grove Health and Rehabilitation. Proven ability in meal preparation and documentation, fostering relationships to enhance patient satisfaction. Skilled in problem-solving and team collaboration, consistently improving care outcomes through effective communication and adherence to healthcare regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dietary Aide
The Waters Of Sweetwater
02.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Discarded outdated food products and maintained waste disposal procedures.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Cleaned and organized kitchen, dining and service areas.
- Educated patients about the importance of proper nutrition for overall health improvement and disease management.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
CNA
River grove health and rehabilitation
Loudon, TN
09.2024 - 11.2024
- Answered patient call lights promptly and responded to requests appropriately.
- Used mobility devices to transport patients.
- Turned and repositioned bedridden patients to prevent bedsores.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Conducted patient education on health maintenance and disease prevention.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Facilitated communication between patients, family members, and healthcare professionals.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Elderly Caregiver
WellSky
04.2024 - 06.2024
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided compassionate and patient-focused care to cultivate well-being.
Supervisor
Abracadabra
03.2020 - 01.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Achieved results by working with staff to meet established targets.
Education
Vocational - CNA
River Grove Health And Rehabilitation
Loudon, TN10-2024
High School Diploma -
Saint Cloud High School
Saint Cloud, FL05.2023
Phlebotomy
Phlebotomy Training Specialists
Knoxville04.2023
Skills
- Personal Hygiene Assistance
- Documentation And Reporting
- Meal Preparation
- Compassionate Caregiving
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Patient Communication
- Team Collaboration
- Food handling safety
- Relationship Building
- Food Safety
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Patient care
- Healthcare regulations
- Time management
- Problem solving
- Communication skills
- Team collaboration
- Dining area maintenance
- Hygiene standards
- Organizational skills
- Special dietary requirements
- Cash handling
- Attention to detail
- Conflict resolution
- Safety compliance
- Health education
- Compassionate support
- Verbal and written communication
- Phlebotomy training
- Vital signs monitoring
- Effective communication
- Charting and recording
- Infection control understanding
Certification
- PT - Phlebotomy Technician
- CNA - Certified Nursing Assistant
Timeline
CNA
River grove health and rehabilitation
09.2024 - 11.2024
Elderly Caregiver
WellSky
04.2024 - 06.2024
Dietary Aide
The Waters Of Sweetwater
02.2024 - Current
Supervisor
Abracadabra
03.2020 - 01.2024
Vocational - CNA
River Grove Health And Rehabilitation
High School Diploma -
Saint Cloud High School
Phlebotomy
Phlebotomy Training Specialists
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