Bailey Owens
Champaign,IL
Summary
Communication student at the University of Illinois Urbana-Champaign with experience in sales promotion, customer engagement, and fast-paced service environments. Skilled in brand representation, relationship-building, and communicating product value through confident interpersonal communication. Proven ability to support business goals through promotional work, teamwork, and customer-focused service. Seeking a PR, marketing, or sales internship to apply strong communication and promotional strengths in a professional setting.
Overview
5
5
years of professional experience
Work History
Group Fitness Instructor
Les Mills International
St. Petersburg, Florida
07.2025 - Current
- Cultivated motivating environment that boosted participant engagement and retention.
- Designed innovative workout routines that enriched participant experience within Les Mills program standards.
- Developed engaging class environments with uplifting music selections to enhance participant enjoyment.
Server
Benedict's
Largo, FL
05.2025 - 08.2025
- Provided exceptional customer service to improve guest satisfaction and loyalty.
- Operated POS terminals to efficiently input orders, split bills, and calculate totals for accurate transactions.
- Performed opening and closing duties, setting up dining area and restocking supplies to support smooth operations.
Product Promoter
UTap2
Tarpon Springs, Florida
05.2025 - 08.2025
- Demonstrated new products through engaging presentations, enhancing customer understanding and interest.
- Designed and arranged promotional displays to capture customer attention and drive product interest.
- Answered customer inquiries and provided product information, improving customer engagement and satisfaction.
Server
Anne Bonny's
Wilmington, NC
05.2024 - 08.2024
- Delivered food and beverages promptly and accurately, contributing to positive guest experiences.
- Addressed guest inquiries and complaints professionally, enhancing overall dining satisfaction.
- Processed cash and payments accurately, facilitating smooth and efficient transactions.
Hostess/Expo Runner
Buddyz Pizzeria
McHenry, Illinois
03.2021 - 08.2023
- Welcomed guests and directed to tables, contributing to positive dining experience.
- Received guests upon arrival, ensuring prompt seating to support smooth service flow.
- Managed phone inquiries to schedule and confirm reservations, document takeout orders, and address service questions efficiently.
Education
Bachelor of Arts - Communication
University of Illinois At Urbana-Champaign
Champaign, IL05-2027
High School Diploma -
McHenry Community High School
McHenry, IL05-2023
Skills
- Marketing and public relations
- Public relations strategy
- Product promotion
- Customer service
- Team collaboration
- Critical thinking
- Effective communication
Timeline
Group Fitness Instructor
Les Mills International
07.2025 - Current
Server
Benedict's
05.2025 - 08.2025
Product Promoter
UTap2
05.2025 - 08.2025
Server
Anne Bonny's
05.2024 - 08.2024
Hostess/Expo Runner
Buddyz Pizzeria
03.2021 - 08.2023
Bachelor of Arts - Communication
University of Illinois At Urbana-Champaign
High School Diploma -
McHenry Community High School