Bailey Paul
Allen,TX
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
7
7
years of professional experience
Work History
Caregiver /Assistant
Matthew Sparks Litigation
03.2022 - Current
- Assist 5 children with daily living needs to maintain self-esteem and general wellness.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Taught children to organize toys, wash hands, and share by leading by example.
- Organized resources, legal records and assisted in fluently operating environment.
- Handled legal paper work transportation to clients, as well as mailed confidential documents for employer.
- Overall helped maintain safe and fluid environment where all parties benefit, in respectful and professional manner.
Ophthalmology Technician
North Texas Eye Center
06.2022 - 12.2022
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Conducted testing to measure pressure inside patient's eye to determine presence of glaucoma
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Warehouse Associate
The Container Store
11.2021 - 05.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 50 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Call Center Representative
Focus Groups Of America
01.2020 - 04.2020
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Boosted customer service satisfaction ratings through consistent quality control.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Collected data on market conditions, competitor properties and potential future residents to supplement focus groups.
- Utilized specialized software to capture and process data.
Fundraiser
Freedom Events And Solutions
07.2019 - 02.2020
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Planned and implemented fundraising events.
- Attended fundraising events and conferences to stay informed on industry developments and network with peers.
- Cultivated relationships with existing and potential donors to increase donations.
- Conducted research to identify and target potential donors for fundraising campaigns.
- Evaluated and reported on impact of fundraising efforts to measure success and identify areas for improvement.
- Developed and executed creative strategies to promote fundraising events.
- Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
- Created compelling presentations to promote fundraising activities to potential donors.
- Coordinated events to encourage community involvement and increase awareness of organization's mission.
- Attended events to develop professional network of potential donors.
- Managed budgets for events and campaigns, keeping financial goals on track.
Shift Leader/Carhop Server
Sonic Drive-in
07.2017 - 07.2019
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
- Managed scheduling for 7-9 servers, maintaining adequate staffing levels while accounting for personal employee needs.
Caregiver, Special Needs
Jody Sharpe
06.2016 - 05.2017
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to parents.
Education
Associate of Science - Physiology
Collin County Community College
Plano, TX06.2026
High School Diploma - Service
Allen High School
Allen, TX06.2017
Skills
- Business growth and retention
- Effective sales techniques
- Sales Goals
- Sales Planning
- Relationship building
- Staff Management
- Marketing strategy
- Patients in teaching new skills
- First Aid and Safety
- Word Processing
- Caregiver and Family Support
Screen Printing shirts
Design and develop printing graphics on a variety of garments by applying and curing designs.
Timeline
Ophthalmology Technician
North Texas Eye Center
06.2022 - 12.2022
Caregiver /Assistant
Matthew Sparks Litigation
03.2022 - Current
Warehouse Associate
The Container Store
11.2021 - 05.2022
Call Center Representative
Focus Groups Of America
01.2020 - 04.2020
Fundraiser
Freedom Events And Solutions
07.2019 - 02.2020
Shift Leader/Carhop Server
Sonic Drive-in
07.2017 - 07.2019
Caregiver, Special Needs
Jody Sharpe
06.2016 - 05.2017
Associate of Science - Physiology
Collin County Community College
High School Diploma - Service
Allen High School
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