Bailey Postell
Vandalia,OH
Summary
Experienced hospitality professional with a strong background in guest services, security, and team leadership. Delivered outstanding customer care and ensured smooth front desk operations at Days Inn. Maintained safe and welcoming environments as a Security Officer with Inter-Con and a Training Officer with Allied Universal. Supported public safety and coordination as a Flagger for Assist Services. Provided dependable service and teamwork in fast-paced settings at Target, Frickers, and McDonald’s, where I trained and guided new team members to uphold high service standards. Known for professionalism, reliability, and creating positive guest experiences across every position.
Overview
7
7
years of professional experience
Work History
Security Officer
Inter-Con
01.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Assisted in training new staff on safety protocols and emergency response procedures.
- Implemented access control measures to restrict unauthorized entry into sensitive areas.
- Administered first aid to patients in emergency situations, ensuring swift response and care.
Flagger
Assist Services
07.2024 - 01.2025
- Assisted in directing traffic and ensuring safety at work sites.
- Monitored site conditions to maintain compliance with safety regulations.
- Communicated effectively with team members to enhance workflow efficiency.
- Set up and dismantled traffic control devices for optimal visibility.
Front Desk Receptionist
Days Inn Hotel
04.2023 - 08.2024
- Greeted guests and managed check-in/check-out processes efficiently.
- Answered phone inquiries, providing information on services and room availability.
- Maintained accurate reservations using hotel management software.
- Assisted guests with special requests and resolved issues promptly.
- Coordinated with housekeeping to ensure room readiness for arrivals.
- Managed billing and payment processing, ensuring accuracy in transactions.
- Developed positive relationships with returning guests to enhance loyalty.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Security Training Officer
Allied Universal Security Services
05.2022 - 04.2023
- Monitor and control access at the truck gate, logging trucks entering and exiting the facility
- Issue and assign visitor and employee badges to authorized personnel
- Conduct routine patrols to ensure site safety and compliance with security procedures
- Maintain accurate records of all truck movements, badge activity, and security reports
- Train new security officers on computer systems, access control software, and company policies
- Communicate effectively with drivers, employees, and management to ensure smooth operations
- Respond promptly to incidents, alarms, or unusual activity on site
Team Member
Target
11.2021 - 05.2022
- Assisted customers with product inquiries and purchases, ensuring a positive shopping experience.
- Maintained organized merchandise displays, enhancing store presentation and accessibility.
- Operated cash registers accurately, processing transactions efficiently and handling customer payments.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Packaged and labeled products accurately for shipment.
Hostess Trainer
Frickers
10.2020 - 11.2021
- Trained new host staff on customer service standards and restaurant procedures.
- Coordinated seating arrangements to optimize flow and enhance guest experience.
- Developed training materials to improve onboarding efficiency for new employees.
- Mentored junior host staff, fostering teamwork and effective communication skills.
Crew Trainer
McDonald's
08.2018 - 10.2020
- Operated cash register, processing customer transactions efficiently and accurately.
- Maintained cleanliness of dining area, ensuring compliance with health and safety standards.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to meet peak service demands during busy hours.
Education
High School Diploma - Gender Studies
Butler High School
Vandalia, OH05.2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Superior customer service
- Work ethic
- Workplace safety
- First aid certified
- New hire training
- Planning and coordination
- Proficient in software
- Creative problem solving
- OneDrive for business
- Customer service
Timeline
Security Officer
Inter-Con
01.2025 - Current
Flagger
Assist Services
07.2024 - 01.2025
Front Desk Receptionist
Days Inn Hotel
04.2023 - 08.2024
Security Training Officer
Allied Universal Security Services
05.2022 - 04.2023
Team Member
Target
11.2021 - 05.2022
Hostess Trainer
Frickers
10.2020 - 11.2021
Crew Trainer
McDonald's
08.2018 - 10.2020
High School Diploma - Gender Studies
Butler High School