Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.
Experienced with developing nurturing relationships with children to support their emotional and educational growth. Utilizes effective communication and organizational skills to manage daily routines and household tasks. Track record of fostering positive, safe environment that meets needs of both children and parents.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Sonic
06.2024 - 07.2025
Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
Collaborated with team members to enhance customer satisfaction and streamline service delivery.
Monitored inventory levels and coordinated with suppliers to maintain stock availability.
Implemented training programs for new staff, promoting knowledge of operational procedures and standards.
Handled cash accurately and prepared deposits.
Resolved problems promptly to elevate customer approval.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Server
Lil Mama's
03.2024 - 06.2024
Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
Collaborated with kitchen staff to facilitate timely food preparation and delivery.
Maintained cleanliness and organization of dining area, enhancing overall ambiance.
Processed customer orders accurately using point-of-sale system, minimizing errors.
Server
East Mountain Grill
04.2023 - 06.2023
Assisted in training new servers on menu knowledge and service protocols.
Resolved customer complaints professionally, promoting satisfaction and repeat business.
Upsold daily specials and promotions, contributing to increased sales revenue.
Monitored inventory levels, communicating needs to management for efficient stock management.
Live-In Nanny
Family Friends House
05.2020 - 08.2020
Supervised daily activities and routines for children, ensuring safety and engagement.
Developed educational activities tailored to children's developmental needs and interests.
Prepared healthy meals in accordance with family dietary preferences and nutritional guidelines.
Managed household tasks, including laundry, cleaning, and organization, to maintain a tidy environment.