Bailey Reising
Tampa,FL
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
7
7
years of professional experience
Work History
Waitress
ZUKKU SAN
Wesley Chapel, FL
01.2021 - Current
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers.
- Inspected dishes and utensils for cleanliness
Barista/Shift Supervisor
Raining Berries
Wesley Chapel, FL
02.2020 - 02.2021
- Describe menu items to customers or suggest products that might appeal to them
- Order, receive, or stock supplies or retail products
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
- Receive and process customer payments
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Barista trainer/Shift supervisor
Starbucks
Wesley Chapel, FL
01.2017 - 02.2020
- Evaluate instructor performance and effectiveness of training programs, providing recommendations for improvement
- Conduct orientation sessions and arrange on-the-job training for new hires
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Perform various financial activities such as cash handling and deposit preparation
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, smallware
- Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Cashier PDQ
Wesley Chapel, FL
04.2015 - 06.2017
- Request and record customer orders, and compute bills using cash registers, counting machines, or pencil and paper
- Accept payment from customers, and make change as necessary
- Communicate with customers regarding orders, comments, and complaints.
- Managed on-site evaluations, internal audits and customer surveys
Education
Associate - Arts
Hillsborough Community College (HCC)
07.2022
Associates - Arts
Pasco Hernando State College (PHSC)
Skills
- Customer Service
- Staff Training
- Transactions and Cash Handling
- Point of Sale Systems
- Team Leadership
- Courteous Phone Demeanor
Timeline
Waitress
ZUKKU SAN
01.2021 - Current
Barista/Shift Supervisor
Raining Berries
02.2020 - 02.2021
Barista trainer/Shift supervisor
Starbucks
01.2017 - 02.2020
Cashier PDQ
04.2015 - 06.2017
Associate - Arts
Hillsborough Community College (HCC)
Associates - Arts
Pasco Hernando State College (PHSC)
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