Summary
Overview
Work History
Education
Skills
Timeline
Additional Information
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Bailey Renick

Tulsa,OK

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Educator with strong background in developing and implementing engaging curricula. Skilled in fostering collaborative environments and driving student success. Known for adaptability and reliability in dynamic educational settings. Expertise in classroom management, lesson planning, and educational technology.

Overview

12
12
years of professional experience

Work History

Educator

C.A.R.D Head Start/Early Head Start
03.2025 - Current
  • Developed and implemented engaging lesson plans tailored to diverse learning needs.
  • Fostered a positive classroom environment that encouraged student participation and collaboration.
  • Utilized educational technologies to enhance instructional delivery and student engagement.
  • Assessed student progress through various evaluation methods to inform instruction and support growth.
  • Collaborated with colleagues to design interdisciplinary projects that enriched curriculum offerings.
  • Led professional development workshops focused on innovative teaching strategies and classroom technology integration.
  • Analyzed educational data to identify trends, driving improvements in curriculum effectiveness and student outcomes.
  • Built relationships and communicated with parents to provide best learning environment for children.

Clinical Assistant

OSU Family Medicine
11.2023 - 03.2025
  • Assisted healthcare professionals in patient assessments and clinical procedures.
  • Coordinated patient schedules, ensuring optimal clinic workflow and efficiency.
  • Managed inventory of medical supplies, facilitating timely restocking and availability.
  • Provided patient education on treatment plans, enhancing understanding and compliance.
  • Maintained accurate electronic health records, supporting data integrity and reporting accuracy.
  • Implemented process improvements that enhanced patient satisfaction and reduced wait times.

Front Desk Medical Receptionist

OBGYN Specialist of Tulsa
07.2023 - 11.2023
  • Managed patient check-in and check-out processes, ensuring seamless flow and exceptional service quality.
  • Coordinated appointment scheduling, optimizing physician availability and enhancing patient access to care.
  • Maintained accurate patient records within electronic health record (EHR) systems, ensuring compliance with regulations.
  • Handled insurance verification and pre-authorization processes to facilitate efficient billing procedures.
  • Trained new front desk staff on procedures and best practices, fostering a collaborative work environment.
  • Developed workflow improvements that reduced patient wait times and increased overall operational efficiency.
  • Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.

Play and Learn

YMCA Tulsa
10.2021 - 10.2022
  • Played with Children while parents were working out.
  • Took care of diaper changes, feeding and had fun with children.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Private Nanny

Deena Hamilton, Carson Robinson
05.2022 - 08.2022
  • Prepared nutritious meals, cleaned laundry and sanitized play areas.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Monitored indoor and outdoor play by guiding activities while watching for dangers.
  • Regulated children's schedules to balance rest, learning and play.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Facilitated safe, caring and warm environment for children to stimulate development.
  • Dropped off and picked up children from school and extracurricular commitments.

Gymnastics Coach Instructor

Southwest Elite Inc.
08.2017 - 08.2021
  • Worked with other coaches, team members, and school leadership to maintain a strong program.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training, and proper nutrition.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Monitored safety of training, individual exercises, and equipment used to avoid sports injuries and damage to the facility.
  • Guided team through difficult situations, player injuries, and tough losses.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
  • Developed and implemented individualized training programs to enhance athletes' performance and skill levels.
  • Instructed diverse age groups in gymnastics techniques, promoting safety and proper form during practice.

Soda Jerk

Clark Pharmacy
01.2014 - 10.2018
  • Answered questions and informed customers of current sales and promotions.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed multi-channel support, including phone, email, and live chat interactions.
  • Trained new representatives on company policies and customer service best practices.
  • Collaborated with team members to improve service delivery processes and outcomes.
  • Developed and maintained product knowledge to enhance customer interactions.
  • Assisted customer relationship management by addressing service requests and assisting front-end cashier and bagger clerk.
  • Provided customer service and issue resolution to increase QA satisfaction levels.
  • Engaged customers with proactive strategies to understand needs and develop successful solutions.
  • Fostered relationships with product support staff, technical personnel, sales leaders, finance team and executives to transform and strengthen business processes.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Arts - Education

Oral Roberts University
Tulsa, OK
05-2026

Associate of Arts - Education

Dodge City Community College
Dodge City, KS
05.2020

High School Diploma -

Cimarron High School
Cimarron
05-2018

Skills

  • Rule Enforcement
  • Decision Making
  • Creativity and Flexibility
  • Problem-solving
  • Team collaboration
  • Relationship building
  • Classroom management
  • Time management
  • Lesson planning
  • Positive reinforcement
  • Conflict resolution
  • Parent interaction
  • Teaching strategies
  • Cultural awareness

Timeline

Educator

C.A.R.D Head Start/Early Head Start
03.2025 - Current

Clinical Assistant

OSU Family Medicine
11.2023 - 03.2025

Front Desk Medical Receptionist

OBGYN Specialist of Tulsa
07.2023 - 11.2023

Private Nanny

Deena Hamilton, Carson Robinson
05.2022 - 08.2022

Play and Learn

YMCA Tulsa
10.2021 - 10.2022

Gymnastics Coach Instructor

Southwest Elite Inc.
08.2017 - 08.2021

Soda Jerk

Clark Pharmacy
01.2014 - 10.2018

Associate of Arts - Education

Dodge City Community College

Bachelor of Arts - Education

Oral Roberts University

High School Diploma -

Cimarron High School

Additional Information

  • Experience in Microsoft Office
  • Willing to learn a new task.
  • Team Player

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