Bailey Russell
Lansing,MI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
In-Home Nanny
Ann Fricke
12.2022 - 04.2025
- Involved children in caring for household pets and chores.
- Taught children everyday skills and language.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Built positive and nurturing environments to support child social and emotional growth.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted with light housekeeping duties as well as running errands.
- Taught children basic life skills, manners and personal hygiene.
- Transported children to and from school, medical appointments, and extra-curricular activities.
In-Home Nanny
Chantal Cavaleri
07.2021 - 11.2022
- Played games, worked on puzzles, and read books to young children.
- Taught children everyday skills and language.
- Built positive and nurturing environments to support child social and emotional growth.
- Provided developmentally appropriate activities for children.
Pharmacy Technician
Albertsons
12.2019 - 06.2021
- Transmitted daily bulk orders to maintain inventory levels.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Communicated with insurance companies for billing purposes.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Customer Service Associate
Albertsons Companies
01.2020 - 03.2020
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Resolved customer complaints and maintained clean and tidy checkout area.
Office Manager
Cant Knot Pallet
07.2019 - 12.2019
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Handle and prepared all invoices and processed incoming/ outgoing payments.
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Childcare Lead Teacher
Wee Care Child Care
04.2018 - 07.2019
- Offering keen attention to detail and strong decision making skills to manage multiple tasks.
- Kept notes of behavior issues, food served and medications administered to children.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Prepared activities to enhance socialization, communication, and problem- solving skills for children.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Handled daily administrative tasks efficiently to minimize time away from children, including updating attendance and requesting new supplies.
House Cleaner
Mary's Cleaning
05.2011 - 09.2017
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
- Organized client homes prior to arrival home and performed house sitting duties.
- Oversaw daily household activities for traveling clients.
- Prepared facilities for special events, including bringing out chair and table racks, setting up arrangements and handing decorations.
Education
High School Diploma -
Penn Foster
Bear Lake, MI05.2016
Skills
- Strong work ethic
- Early childhood education and development
- Problem-solving skills
- Billing support
- Drug inventory control
- Workflow optimization
- Complaint resolution
- Customer service experience
Timeline
In-Home Nanny
Ann Fricke
12.2022 - 04.2025
In-Home Nanny
Chantal Cavaleri
07.2021 - 11.2022
Customer Service Associate
Albertsons Companies
01.2020 - 03.2020
Pharmacy Technician
Albertsons
12.2019 - 06.2021
Office Manager
Cant Knot Pallet
07.2019 - 12.2019
Childcare Lead Teacher
Wee Care Child Care
04.2018 - 07.2019
House Cleaner
Mary's Cleaning
05.2011 - 09.2017
High School Diploma -
Penn Foster
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