Bailey Schoggin
Tomball,TX
Summary
Dedicated and reliable, demonstrated exceptional customer service and problem-solving skills at One Hip Mom. Excelled in building customer relationships and maintaining store environments, significantly enhancing shopping experiences. Proficient in conflict resolution and teamwork, consistently prioritized customer engagement and satisfaction. Offering strong foundation in communication and adaptability, ready to learn and grow in any environment. Brings commitment to excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
One Hip Mom
08.2022 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
Concession Stand Worker
Premier Baseball
12.2021 - 04.2022
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Responded to customer complaints to help resolve issues.
- Consistently provided friendly service to promote better customer engagement.
Customer Associate
Arbor Gate
05.2021 - 08.2021
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly..
- Engaged customers on phone by greeting them, answering questions on products and asking questions to identify needs.
- Recommended items to customers based on specific gardening needs.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Master of Science - Marketing
Mississippi College
Clinton, MS05-2028
Bachelor of Science - Communications
Mississippi College
Clinton, MS05-2027
High School Diploma -
Lone Star College
Houston, TX05-2024
Skills
- Reliability and punctuality
- Customer service
- Teamwork
- Relationship building
- Problem-solving
- Conflict resolution
- Teamwork and collaboration
- Customer engagement
- Store maintenance
Timeline
Retail Sales Associate
One Hip Mom
08.2022 - Current
Concession Stand Worker
Premier Baseball
12.2021 - 04.2022
Customer Associate
Arbor Gate
05.2021 - 08.2021
Master of Science - Marketing
Mississippi College
Bachelor of Science - Communications
Mississippi College
High School Diploma -
Lone Star College
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