Bailey Schow
St. George,UT
Overview
9
9
years of professional experience
Work History
Server
Benja's Thai and Sushi
St. George, UT
04.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
Host
Benja's Thai and Sushi
St. George, UT
09.2022 - Current
- Managed reservations and waitlists using restaurant software.
- Maintained cleanliness and organization of the host stand area.
- Collaborated with kitchen staff to ensure timely guest service.
- Addressed guest inquiries and resolved seating issues promptly.
- Trained new hosts on procedures and best practices effectively.
- Created a positive dining atmosphere through friendly interactions.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Built positive relationships with other front-of-house and kitchen staff.
- Greeted and seated guests in a welcoming manner.
- Assisted servers by communicating menu specials and customer needs.
Receptionist/Assistant
Bailey's Brass Comb
Farmington, UT
01.2017 - 09.2021
- Managed incoming calls and routed them to relevant departments.
- Scheduled appointments and maintained calendar for office staff.
- Organized and maintained filing systems for easy access to documents.
- Assisted with administrative tasks, including data entry and document preparation.
- Collaborated with team members to improve front desk operations.
- Handled cash with high accuracy and reconciled accounts weekly to identify discrepancies.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Maintained office supply inventory and placed orders to meet demand.
Education
Bachelor of Science - Film
Utah Tech University
St. George Utah05-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Communication skills
- Organizational skills
- Positive and professional
- Positive guest interactions
- Server training
- Cash handling
- Cleanliness standards
References
References available upon request.
Timeline
Server
Benja's Thai and Sushi
04.2025 - Current
Host
Benja's Thai and Sushi
09.2022 - Current
Receptionist/Assistant
Bailey's Brass Comb
01.2017 - 09.2021
Bachelor of Science - Film
Utah Tech University