Bailey Shollenberger
Ellisville,MO
Overview
7
7
years of professional experience
Work History
Intern
Maryville University
01.2025 - Current
- Acted as a virtual assistant researcher, developing and testing several agents through You.com
- Created a nursing case study agent that creates hypothetical case studies and quizzes students on the relevant medications and protocol.
- Currently developing an agent that matches students to faculty mentors that have similar skillsets or interests.
Server
Mellow Mushroom Pizza
01.2023 - 07.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bartender
Walnut Grill
06.2021 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Server
Walnut Grill
04.2018 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor’s - Computer Science Specializing in Data-Science and AI
Maryville University
Creve Coeur, MO12-2025
Bachelor’s - Computer Science Specializing in Data-Science and AI
Maryville University
Creve Coeur, MO12.2021
Associate’s Degree - Transfer Studies
Wildwood Community College
Wildwood, MO05.2020
High School Diploma -
Marquette High School
Chesterfield, MO05.2018
Timeline
Intern
Maryville University
01.2025 - Current
Server
Mellow Mushroom Pizza
01.2023 - 07.2023
Bartender
Walnut Grill
06.2021 - 07.2022
Server
Walnut Grill
04.2018 - 07.2022
Bachelor’s - Computer Science Specializing in Data-Science and AI
Maryville University
Associate’s Degree - Transfer Studies
Wildwood Community College
Bachelor’s - Computer Science Specializing in Data-Science and AI
Maryville University
High School Diploma -
Marquette High School