Bailey Simpson
Fishers,IN
Summary
Results-driven business professional with a B.S. in Business Administration and expertise in customer service, accounting, and financial operations. Maintains accurate records, supports payroll and compliance processes, and communicates effectively in fast-paced environments. Contributes to efficient, people-focused operations while managing confidential information, making a strong impact in HR and administrative support roles.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Accountant
Inotiv
Indianapolis, IN
05.2026 - Current
- Managed accounts receivable processes, ensuring timely billing and collections.
- Reconciled customer accounts, identifying discrepancies and resolving issues efficiently.
- Collaborated with cross-functional teams to streamline invoicing procedures.
- Developed and maintained detailed reports on receivables aging and payment trends.
- Conducted regular audits of accounts receivable records, ensuring compliance with internal policies.
Retail Sales Associate
TJX Companies HomeGoods
Noblesville, IN
10.2025 - Current
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Implemented visual merchandising strategies to maximize product visibility and drive sales.
- Trained and mentored new associates on sales techniques and store operations.
- Streamlined inventory management processes to maintain stock levels and reduce discrepancies.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Staff Accountant
3C LLC
11.2024 - 05.2026
- Maintained accurate employee payroll data, supporting timely payroll processing.
- Ensured compliance with company policies and financial regulations, minimizing risk.
- Maintain accurate employee payroll data and support payroll processing.
- Collaborated across departments to enhance internal processes and documentation efficiency.
Lead Financial Service Representative
Community First Bank
10.2023 - 11.2024
- Managed confidential client information while ensuring compliance with regulatory standards.
- Facilitated onboarding processes and customer account setup to enhance client experience.
- Developed communication and problem-solving skills through daily client interactions.
Staff Accountant (Contract)
Vetamac Inc.
03.2023 - 10.2023
- Supported audits and compliance checks to verify accuracy of documentation.
- Maintained organized financial and operational records to facilitate efficient retrieval and reporting.
- Supported the preparation of financial reports by gathering necessary data and internal controls.
Customer Service Representative
Community First Bank
01.2021 - 03.2023
- Resolved customer concerns and maintained accurate records to enhance service quality.
- Cultivated interpersonal and communication skills to effectively address HR-related inquiries.
- Resolved customer inquiries and complaints, enhancing satisfaction and loyalty.
- Implemented process improvements, reducing response times for customer requests.
- Trained new staff on customer service protocols and best practices.
Staff Accountant / Bookkeeper
Simpson Transport LLC
06.2019 - 02.2022
- Managed employee financial records and payroll processing to ensure accurate and timely payments.
- Maintained organized documentation and business records to facilitate efficient retrieval and compliance.
- Assisted with daily administrative tasks in office setting.
Retail Sales Associate
Kohls Department Store
Lafayette, IN
06.2017 - 02.2021
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Conducted periodic inventory counts to maintain accurate stock levels.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
B.S. - Business Administration
Indiana University Kokomo
Kokomo01-2024
High School Diploma - undefined
Carroll Jr-Sr High School
Kokomo01-2020
Skills
- Accounts analysis
- Invoice processing
- Payment processing
- Excel proficiency
- Payment negotiations
- Customer account management
- Accounts receivable management
- Journal entries
- Problem-solving
- Teamwork
- Collaboration skills
- Collaboration
Timeline
Accounts Receivable Accountant
Inotiv
05.2026 - Current
Retail Sales Associate
TJX Companies HomeGoods
10.2025 - Current
Staff Accountant
3C LLC
11.2024 - 05.2026
Lead Financial Service Representative
Community First Bank
10.2023 - 11.2024
Staff Accountant (Contract)
Vetamac Inc.
03.2023 - 10.2023
Customer Service Representative
Community First Bank
01.2021 - 03.2023
Staff Accountant / Bookkeeper
Simpson Transport LLC
06.2019 - 02.2022
Retail Sales Associate
Kohls Department Store
06.2017 - 02.2021
High School Diploma - undefined
Carroll Jr-Sr High School
B.S. - Business Administration
Indiana University Kokomo